- 100 Swiggy Customer Service Work From Home Jobs
- Job Title: Customer Service Executive (Remote – Work from Home)
- Company: Swiggy
- Job Type: Full-Time / Part-Time
- Location: Remote (Across India)
- Vacancies: 100
- Salary Range: ₹18,000 – ₹28,000 in keeping with month
- Experience Level: Entry-Level / 0–2 Years Experience
- Industry: Food Delivery, E-trade, Customer Support
About Swiggy
Swiggy is India’s fundamental on-name for a food delivery platform, revolutionizing the way humans eat. With a presence in over 500 towns and a client base of thousands and plenty, we are dedicated to offering seamless issuance, rapid shipping, and unmatched comfort. As we extend our offerings and enhance customer experience, we’re hiring a hundred inspired and enthusiastic human beings to join our Customer Service Team as Work from Home Executives.
Job Overview: 100 Swiggy Customer Service Work From Home Jobs
As a Customer Service Executive at Swiggy, you’ll be the number one factor of contact for our clients. Your role may be to provide well-timed, empathetic, and experienced help for an extensive range of queries associated with orders, refunds, delivery issues, payments, and in addition. You’ll play a key role in ensuring client satisfaction and promoting brand loyalty.
This is miles off feature, excellent for human beings trying to find bendy art work-from-home possibilities, which encompass smooth graduates, homemakers, or those seeking out a secondary earnings flow.
Key Responsibilities: 100 Swiggy Customer Service Work From Home Jobs
- Respond proper away to customer inquiries through smartphone, chat, or email
- Resolve patron issues related to orders, shipping, bills, and app utilization
- Handle refund and cancellation requests with professionalism and empathy
- Follow conversation scripts, recommendations, and Swiggy carrier protocols
- Escalate unresolved problems to the right internal agencies
- Maintain correct information on patron interactions and transactions
- Meet every day, productivity, and notable metrics (AHT, CSAT, Resolution Rate)
- Collaborate with organization leaders and supervisors to beautify customer support techniques
- Stay updated with new merchandise, regulations, and promotions to help customers
Eligibility Criteria: 100 Swiggy Customer Service Work From Home Jobs
- Educational Qualification: Minimum 10+2 (Higher Secondary); Graduates favored
- Language Proficiency: Fluency in English and at least one close by language (Hindi, Tamil, Telugu, Kannada, Bengali, Marathi, Malayalam, and so forth)
- Work Experience: Prior experience in customer support, BPO, or meals delivery beneficial resource is an advantage but not now compulsory
Technical Requirements:
- Laptop or pc with robust net connection (minimum 10 Mbps)
- Headset with a microphone for voice resource
- Quiet and distraction-unfastened workspace at domestic
Key Skills Required: 100 Swiggy Customer Service Work From Home Jobs
- Strong verbal and written communication abilities
- Excellent listening and problem-fixing capability
- Empathy and staying electricity at the same time as dealing with customer troubles
- Ability to multitask and manage time effectively
- Team player with a proactive and extremely good mindset
- Familiarity with mobile apps and web-based systems
Benefits & Perks: 100 Swiggy Customer Service Work From Home Jobs
- Competitive monthly income with common performance incentives
- Fully some distance flung – paintings from the comfort of your private home
- Flexible shift options (morning, middle of the night, and weekend shifts to be had)
- Paid training and onboarding
- Health and well-being help packages
- Opportunities for inner promotions and function enhancements
- Friendly, supportive, and inclusive art work environment
Work Schedule: 100 Swiggy Customer Service Work From Home Jobs
- 6 days every week with 1 rotational weekly off
- Shift timings can be assigned primarily based on corporate necessities (nine AM – nine PM)
- Evening and weekend availability may be required
- Overtime and vacation artwork may be compensated with more incentives
Application Process: 100 Swiggy Customer Service Work From Home Jobs
- Online Application – Submit your resume and fill out the primary form at the Swiggy Careers Portal or through affiliated hiring partners.
- Screening Test – Eligible applicants may be asked to take a quick flair and communication assessment.
- HR Interview – A digital interview with the HR business enterprise to evaluate health, availability, and technical setup.
- Final Selection & Onboarding – Selected applicants get a copy of a suggestion letter, followed by a short education software earlier than becoming a member of active service.
Apply Now!
Don’t bypass this opportunity to be part of taken into consideration one of India’s pinnacle tech-enabled businesses. Apply these days and begin your remote adventure with Swiggy!
📩 Send your resume to: careers@swiggy.In
🌐 Or comply with right away at: careers.Swiggy.com
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