Tech Mahindra Walk-In Drive 2026 | Customer Support Associate | Urgent Limited Vacancy | Kolkata

Tech Mahindra Walk-In Jobs 2026 for the position of Customer Support Associate in Kolkata. This is an excellent opportunity for freshers and experienced candidates (0–4 years) looking to build a career in the BPO and customer service industry. Candidates with strong communication skills and a customer-focused approach are encouraged to attend the walk-in interview. The role offers a permanent position, professional training, and career growth in one of India’s leading IT and business process service companies.

📋 Job Overview

🏢 About Tech Mahindra

Tech Mahindra is a leading global provider of digital transformation, consulting, and business process services. A part of the Mahindra Group, the company operates in more than 90 countries and serves over 1,100 global customers across industries such as telecommunications, banking, healthcare, retail, and manufacturing. With a strong focus on innovation, artificial intelligence, cloud computing, and customer experience solutions, Tech Mahindra provides excellent career opportunities, learning programs, and professional growth for freshers and experienced professionals alike.

💼 Roles & Responsibilities

• Handle customer queries through voice support.
• Provide accurate information and effective issue resolution.
• Maintain high customer satisfaction levels.
• Escalate complex issues to relevant teams.
• Update customer records and interaction details.
• Follow company policies and quality standards.
• Meet productivity and performance targets.
• Deliver professional customer service.

🎓 Eligibility Criteria

Educational Qualification

• Higher Secondary (12th Pass) or Graduate.
• Freshers are eligible.
• Candidates with up to 4 years of experience can also apply.

Preferred Skills

• Excellent communication skills.
• Hindi and Bengali language proficiency preferred.
• Basic computer knowledge.
• Good typing speed.
• Customer-centric attitude.

💻 Skills Required

• Customer Service
• Voice Process
• Communication Skills
• Problem Solving
• Computer Basics
• MS Office
• Typing Skills
• Active Listening
• Teamwork
• Time Management

💰 Salary

• Salary will be discussed during the interview.
• Additional incentives and company benefits may be offered based on performance and experience.

🎁 Benefits

• Permanent Employment
• Paid Training
• Career Growth Opportunities
• Employee Benefits
• Performance Incentives
• Professional Development
• Friendly Work Environment
• Learning Opportunities

📝 Selection Process

1. Walk-In Registration
2. HR Interview
3. Typing Test
4. Communication Assessment
5. Client/Operations Interview
6. Final Selection & Offer Letter

📄 Documents Required

• Updated Resume
• Aadhaar Card
• PAN Card
• Passport-size Photograph
• Educational Certificates
• Experience Documents (if applicable)

📍 Walk-In Venue

Tech Mahindra
East Tower, Mani Casadona,
Action Area II, New Town,
Kolkata, West Bengal

⭐ Why Join Tech Mahindra?

• Work with a globally recognized IT company.
• Build a career in customer support and BPO operations.
• Receive structured training and mentorship.
• Gain experience working with international clients.
• Access long-term career advancement opportunities.

📌 How to Apply?

1. Visit the walk-in venue on the scheduled interview date.
2. Carry all required documents.
3. Complete the registration process.
4. Attend the interview rounds.
5. Selected candidates will receive an offer after a successful evaluation.

📢 Final Thoughts

The Tech Mahindra Walk-In Drive 2026 for Customer Support Associate is an excellent opportunity for freshers and experienced candidates seeking a stable career in customer service. If you possess good communication skills and are passionate about helping customers, this walk-in drive can be a great step toward building a successful career with Tech Mahindra.