Hexaware Walk-in Drive 2026 | Chat Support Executive | Chennai | Apply Now

Hexaware Walk-in Drive 2026 Hexaware Technologies is conducting a Walk-in Drive for Chat Support Executive positions in Chennai. This is an excellent opportunity for candidates with 2–7 years of customer support or chat process experience who want to build a career with one of India’s leading IT and business process service companies. Selected candidates will handle customer queries through chat, resolve issues efficiently, maintain service quality, and deliver an excellent customer experience in a fast-paced environment.

📋 Job Overview

🏢 About Hexaware Technologies

Hexaware Technologies is a global IT services and digital transformation company that helps businesses accelerate innovation through cloud, automation, artificial intelligence, data analytics, and customer experience solutions. Operating in more than 30 countries, the company serves clients across banking, healthcare, travel, manufacturing, retail, and other industries. Hexaware is known for its employee-friendly culture, continuous learning programs, and technology-driven approach that enables organizations to improve operational efficiency and deliver outstanding customer experiences.

💼 Roles & Responsibilities

As a Chat Support Executive, you will:

• Handle customer queries through chat support.
• Provide accurate information and timely resolutions.
• Escalate complex issues to relevant teams.
• Maintain customer satisfaction and service quality.
• Update customer interactions in internal systems.
• Meet productivity and quality targets.
• Follow company policies and support processes.
• Work collaboratively with internal teams.

🎓 Eligibility Criteria

Educational Qualification

• Any Graduate.
• Excellent written English communication skills.

Experience

• 2–7 years of experience in Chat Support, Customer Service, or International BPO.
• Experience in handling customer interactions through chat is preferred.

💻 Required Skills

Technical Skills

• Chat Support
• Customer Service
• MS Office
• CRM Tools
• Ticket Management
• Typing Skills

Soft Skills

• Written Communication
• Problem Solving
• Customer Handling
• Time Management
• Teamwork
• Attention to Detail
• Multitasking

💰 Salary

• Salary will be based on experience, interview performance, and company policies.

🎁 Benefits

• Attractive Salary Package
• Health Insurance
• Provident Fund
• Paid Leave
• Learning & Development Programs
• Career Growth Opportunities
• Employee Engagement Activities
• Performance-Based Incentives (as applicable)

📄 Documents Required

• Updated Resume
• Passport-size Photograph
• Government ID Proof
• Educational Certificates
• Experience Certificates
• Recent Salary Slips (if applicable)

📝 Selection Process

1. Walk-in Registration
2. HR Screening
3. Communication Assessment
4. Operations Interview
5. HR Discussion
6. Offer Letter

📍 Job Location

Chennai, Tamil Nadu

🌟 Why Join Hexaware Technologies?

• Work with a leading global IT and digital transformation company.
• Gain exposure to international customer support operations.
• Build communication and customer service expertise.
• Access continuous learning and professional development programs.
• Enjoy long-term career growth in the IT and BPO industry.

📌 How to Apply

1. Visit the walk-in venue on the scheduled interview dates.
2. Carry all required documents and an updated resume.
3. Complete the registration process.
4. Attend the interview rounds.
5. Receive the offer if selected.

📢 Final Thoughts

The Hexaware Walk-in Drive 2026 for Chat Support Executive is a great opportunity for experienced customer support professionals looking to advance their careers in a reputed multinational company. If you have strong written communication skills, customer service experience, and enjoy solving customer queries, this role offers excellent career growth, professional development, and the opportunity to work in a dynamic corporate environment.