Tech Mahindra Walk-in Drive 2026 | Customer Support Executive Jobs in Kolkata (WFO) | Apply Now

Tech Mahindra Walk-in Jobs 2026, Tech Mahindra is conducting a Walk-in Drive for Customer Support Executive positions in Kolkata (Work From Office). This hiring drive is open to freshers and candidates with up to 2 years of experience who possess excellent communication skills and are looking to build a career in the BPO and customer service industry. Selected candidates will handle customer queries, provide voice support, and deliver high-quality customer service in a fast-paced environment.

📋 Job Overview

🏢 About Tech Mahindra

Tech Mahindra is a leading global provider of digital transformation, consulting, and business process services. A part of the Mahindra Group, the company operates in over 90 countries and serves hundreds of global clients across industries including telecommunications, banking, healthcare, retail, and manufacturing. Tech Mahindra is known for innovation, employee development, and creating technology-driven customer experiences through its world-class IT and business solutions.

💼 Roles & Responsibilities

As a Customer Support Executive, you will:

• Handle customer queries through voice support.
• Provide prompt and accurate resolutions.
• Maintain high customer satisfaction levels.
• Record customer interactions in internal systems.
• Escalate unresolved issues to the concerned teams.
• Meet productivity and quality targets.
• Follow company policies and customer service standards.
• Deliver a professional customer experience.

🎓 Eligibility Criteria

Educational Qualification

• 12th Pass / Higher Secondary
• Any Graduate
• Freshers are eligible.

Experience

• 0–2 Years
• Freshers and experienced candidates can apply.

💻 Required Skills

Technical Skills

• Voice Process
• Customer Support
• Basic Computer Knowledge
• Typing Skills
• MS Office

Soft Skills

• Excellent Communication Skills
• English & Hindi Speaking Ability
• Customer Service Orientation
• Problem Solving
• Active Listening
• Time Management
• Teamwork

💰 Salary

• Salary: Best in Industry
• Performance incentives and additional benefits as per company policy.

🎁 Benefits

• Permanent Employment
• Attractive Salary Package
• Performance Incentives
• Health Insurance
• Provident Fund
• Paid Leave
• Career Growth Opportunities
• Learning & Development Programs

📄 Documents Required

Candidates should carry:

• Updated Resume
• Passport-size Photograph
• Aadhaar Card
• PAN Card
• Educational Certificates
• Experience Documents (if applicable)

📝 Selection Process

1. Walk-in Registration
2. HR Interview
3. Online Assessment
4. Typing Test
5. Communication/Versant Round
6. Operations Interview
7. Document Verification
8. Offer Letter

📍 Job Location

Tech Mahindra
Kolkata, West Bengal
Work From Office (WFO)

🌟 Why Join Tech Mahindra?

• Work with one of India’s leading IT and BPO companies.
• Excellent learning and career advancement opportunities.
• Exposure to international customer support processes.
• Structured training and professional development.
• Dynamic and employee-friendly work culture.

📌 How to Apply

1. Check the official walk-in notification.
2. Prepare all required documents.
3. Visit the walk-in venue on the scheduled date and time.
4. Complete the interview and assessment process.
5. Await the final selection and offer.

📢 Final Thoughts

The Tech Mahindra Walk-in Drive 2026 for Customer Support Executive (WFO) in Kolkata is an excellent opportunity for freshers and early-career professionals. If you have good communication skills and are looking to start or grow your career in customer service, attend the walk-in interview with all the required documents and take the next step toward joining a leading global technology company.