Salesforce Is Hiring Technical Support Engineer | Apply Now 2024
Company Overview: Salesforce Is Hiring Technical Support Engineer, notably recognized as the global chief in customer courting control (CRM) software program application, is at the principle fringe of revolutionizing how organizations feature and connect to their customers. Known due to the fact the “Customer Company,” Salesforce’s integrates AI, statistics, and CRM to empower corporations to blaze new trails in the end of each corporation organization’s enterprise. It’s strength of will to its middle values, innovation, and inclusive artwork manner of life has located it as one of the worldwide’s most well-known agencies, often listed amongst Forbes’ Most Innovative Companies and Fortune’s a hundred Best Companies to Work For.
Job Description
Job Title: Technical Support Engineer
Company: Salesforce
Degree: Bachelor’s/Master’s diploma in Computer Science, Information Systems, or Information Technology
Salary: Competitive and commensurate with experience
Location: Hyderabad, India
Experience: 2 to 8 years in engineering or programming
Job Responsibilities
Assist 1/three-birthday party developers with troubleshooting their integration with Salesforce.Com APIs, Apex, Visualforce, and brought into consideration one in every of a kind Salesforce’s developer merchandise.
Debug, troubleshoot, and clear up technical problems to make sure entire desire.
Write sample code, client libraries, and make a contribution to Open Source duties.
Create records base substances to enhance operational universal performance and empower the developer network.
Resolve customer service issues and manipulate complex customer support issues.
Manage customer expectations and critiques to make certain immoderate delight.
Develop and keep technical expertise in assigned areas of product functionality.
Assist in designing and turning in product and technical schooling.
Review manual times for technical accuracy and troubleshooting everyday standard overall performance.
Define and speak technical exquisite practices.
Identify and describe product and company up-promote opportunities efficiently and persuasively.
Meet month-to-month KPIs at the difficulty of purchaser delight (CSAT) and productiveness.
Complete assigned task duties successfully.
Salesforce Technical Support Engineer Need Qualifications and Skills
Required:
Bachelor’s/Master’s diploma in Computer Science, Information Systems, or Information Technology.
Proficiency in Lightning Experience, Lightning Web Components, Aura, present day-day-day-day JavaScript, Apex (synchronous and asynchronous), and Salesforce integration strategies (REST/SOAP/Bulk API).
Strong debugging and troubleshooting abilties.
Experience with Visualforce, Sites, Communities, Force.Com, SOQL/SOSL.
Knowledge of deployment equipment which include Metadata API, ANT Migration Tool, and CLI.
Understanding of Flows/Process Builder, authentication techniques (SSO/Auth Provider), and occasion-pushed form (Platform Events, Streaming API, Change Data Capture).
Familiarity with Field Service Lightning (FSL) and cell development.
Excellent written and verbal communique abilities.
Solid records of internet generation, together with firewalls, internet servers, and net proxy servers.
Understanding of database necessities and SQL.
Desired:
Previous enjoy with Salesforce.Com CRM.
Experience as a committer in an Open Source challenge.
Salesforce.Com certifications (e.G., Certified Administrator, Advanced Administrator, Developer).
Why Salesforce
It is not exquisite a way; it’s a platform for non-public and professional growth. Here’s why It is a
super place to art work:
Innovation Leader: Work at a agency normally diagnosed for its innovation and in advance-thinking solutions.
Inclusive Culture: It is devoted to developing an inclusive personnel that suggests the form of the groups we serve.
Employee Growth: Opportunities for non-prevent studying and professional improvement.
Work-Life Balance: Salesforce’s permits its personnel with whole benefits and a top notch art work-lifestyles stability.
Social Impact: Be a part of a industrial organization enterprise that believes inside the use of business employer as a platform for alternate, developing a real difference in the worldwide.
Summary of Salesforce
It is a trailblazer inside the CRM organisation, placing the same antique for cloud computing and consumer relationship manipulate. With a focus on innovation, inclusion, and social obligation, It has built a recognition as one of the maximum earlier-wondering and worker-centric companies globally. Its products and services help corporations in some unspecified time in the future of numerous industries hook up with their clients in new and exceptional strategies, the usage of increase and achievement. Salesforce’s electricity of mind to its center values and inclusive way of lifestyles makes it a standout organisation for specialists searching out to make a massive impact in their careers.
How to Apply
To observe for the Technical Support Engineer’s feature at Salesforce’s, test the ones steps:
Prepare Your Application:
Ensure your resume is up to date, highlighting relevant enjoy and capabilities.
Include a cover letter that outlines your hobby within the position and the manner your facts aligns with the interest requirements.
Submit Your Application:
Visit the Salesforce’s careers net internet page and look for the Technical Support Engineer function.
Complete the internet software application software program software form and add your resume and cover letter.
Complete the Assessment:
If required, whole any technical assessments or assessments as a part of the software application software program manner.
Ensure you’ve got were given a sturdy internet connection and a quiet surroundings for any online checks.
Interview Process:
If shortlisted, prepare for interviews with the beneficial beneficial useful useful aid of reviewing commonplace technical questions related to S force technology.
Demonstrate your hassle-solving abilties and functionality to govern client problems efficaciously.
Follow-Up:
After the interview, deliver a thank-you e mail to the interviewers, expressing your appreciation for the possibility to interview and reiterating your interest within the function.
Joining Salesforce as a Technical Support Engineer offers an thrilling possibility to art work with present day-day-day era and make a big effect on patron fulfillment. If you meet the qualifications and are organized to absorb this project, have a observe now to emerge as part of the Salesforce’s circle of relatives.
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