Travel Consultant Job at Telstra | (1-2 Yrs) EXP

A Travel Consultant allows travel arrangements for clients, offering professional recommendations on locations, transportation, motels, and sports. They manage bookings, deal with reservations, and make certain clients’ journey needs are met successfully and inside a budget, imparting personalized carriers to beautify tour reports.

Job Role: Travel Consultant
Salary: ₹25,000 – ₹50,000 a month
Location: Jaipur, Rajasthan
Company: Telstra
Qualification: High school diploma

About Company:

Travel Consultant

Telstra Corporation Limited is Australia’s biggest telecommunications enterprise, supplying a huge variety of offerings which include internet and cellular networks. Founded in 1975, Telstra operates globally, imparting telecommunications and generation services to companies, governments, and consumers. Known for its substantial network infrastructure, Telstra keeps innovating in virtual answers, cloud services, and cybersecurity, maintaining a sizeable presence in Australia’s telecommunications marketplace.

Role Overview:

Telstra Global Business Services in Jaipur, Rajasthan, seeks a Travel Consultant with 2 years’ enjoyment in home and international tour income. Responsibilities encompass patron inquiries, reserving control, and tour-making plans, ensuring consumer satisfaction. The position gives ₹25,000 – ₹50,000 monthly, medical health insurance, and Provident Fund blessings in a full-time, permanent day shift position. Candidates must excel in interpersonal abilities, price range control, and consumer-provider transport.

Roles and Responsibilities Of Travel Consultant:

As a Travel Consultant, your number one duties revolve around assisting clients with their journey plans and ensuring their ordinary delight. Here are the pinnacle five roles and obligations commonly related to this role.

Customer Service and Advising:

Provide extremely good customer support by way of understanding client alternatives, imparting suitable tour alternatives, and addressing queries promptly.

Booking and Reservations:

Handle bookings for flights, inns, vehicle rentals, and sports based totally on purchaser preferences and budget, ensuring accuracy and efficiency.

Itinerary Planning:

Create distinct tour itineraries tailored to consumer wishes, together with transportation, accommodation info, sports, and dining options.

Problem Solving:

Assist clients in resolving any travel-associated issues, inclusive of flight delays, cancellations, or changes in plans, ensuring minimal disruption to their travel enjoyment.

Knowledge and Research:

Stay up to date on journey industry traits, destinations, and visa/passport requirements to provide informed advice and guidelines to clients.

Qualification:

A Travel Consultant typically requires a high school diploma or equivalent, excellent communication and customer service skills, proficiency in travel booking software, and knowledge of travel regulations. A degree in tourism or a related field is advantageous.

Travel Consultant

Skills Required For Travel Consultant:

A Travel Consultant calls for a mix of interpersonal, organizational, and technical competencies to excel in their role. Here are the top 5 capabilities critical for a Travel Consultant.

Customer Service:

Excellent customer support abilities are paramount as Travel Consultants assist clients with booking travel arrangements, coping with inquiries, and resolving issues right away and with courtesy.

Destination Knowledge:

Thorough expertise in famous travel locations, neighborhood attractions, visa necessities, and travel guidelines permits Travel Consultants to provide accurate and precious advice to clients.

Communication Skills:

Strong verbal and written communique abilties are crucial for correctly conveying journey options, explaining terms and conditions, and negotiating with providers on behalf of customers.

Attention to Detail:

Precision in handling bookings, making sure accuracy in journey itineraries, and managing financial transactions require meticulous attention to elements to save you mistakes and ensure client satisfaction.

Sales Ability:

Travel Consultants regularly need sales skills to upsell journey programs, advocate extra services along with journey coverage or car rentals, and meet sales objectives set with the aid of their company.