- Job Description for American Express Walk-In Interview
- Job Title: Multiple Positions
- Company: American Express
- Degree: Any Graduate Can Apply
- Salary: INR 3-8/- LPA
- Location: Hybrid/Remote
- Experience: Freshers/Experienced Both Eligible
Company Overview: American Express Walk-in interview
American Express is a globally identified leader within the monetary services location, appearing for its credit score rating score card, price card, and excursion offerings.
With a presence in over 130 international locations, American Express offers an array of career opportunities for experts all through diverse domains. We are dedicated to handing over exquisite customer support and present-day answers to satisfy the desires of our diverse clients.
Eligibility Criteria: American Express Walk-in Interview
- Educational Qualification: Bachelor’s diploma in any region from a diagnosed college.
- Experience: 0-2 years of enjoy in customer support, earnings, or a related region. Freshers are welcome to apply.
- Skills: Excellent conversation competencies, both verbal and written; proficiency in English is obligatory. Additional language abilities can be a bonus.
Other Requirements: Ability to work in a quick-paced environment, robust problem-solving competencies, and a customer-centric approach.
Job Responsibilities: American Express Walk-in interview
As a Customer Service Executive at American Express, you’ll be the number one factor of contact for our cardholders, presenting excellent carrier and manual. Your obligations will encompass:
Customer Interaction:
- Handle inbound and outbound calls to assist clients with their inquiries and problems.
- Provide information on card benefits, services, and regulations.
- Address and solve customer court docket times in an expert and green way.
Transaction Handling:
- Assist customers with transactions, together with card activation, balance inquiries, and price processing.
- Guide clients via the system of using brand new cards or upgrading gift ones.
Problem Resolution:
- Identify and troubleshoot troubles related to card usage, transactions, and account management.
- Collaborate with internal departments to make certain well-timed selections of client problems.
Sales and Promotion:
- Promote American Express services and products to ability and gift customers.
- Meet earnings goals through upselling and promoting relevant products.
Documentation and Reporting:
- Maintain correct information on consumer interactions and transactions.
- Prepare opinions on customer remarks, lawsuits, and provider upgrades.
Compliance and Security:
- Adhere to organization recommendations, procedures, and regulatory requirements.
- Ensure the confidentiality and safety of client facts.
Benefits: American Express Walk-in interview
- Competitive Salary: An attractive income package deals with frequent normal performance-based in-reality incentives.
- Health and Wellness: Comprehensive clinical medical health insurance, together with clinical, dental, imaginative, and prescient insurance.
- Work-Life Balance: Flexible working hours, paid break day, and parental go away.
- Professional Development: Opportunities for career development, training programs, and academic assistance.
- Employee Assistance Programs: Support for personal and professional disturbing conditions via counseling and health applications.
What to Bring: American Express Walk-in interview
Updated resume/CV
Two passport-sized photographs
Copies of instructional certificates and relevant paintings are letters
Government-issued ID evidence (Aadhar, Passport, and so on.)
How To Apply for American Express Walk-in interview?
Walk-In Registration:
Candidates are required to check in upon arrival at the venue.
Early registration is generally encouraged to avoid prolonged equipped times.
Initial Screening:
An initial interview to assess conversation abilities and primary hobby suitability.
Candidates who bypass the initial screening will proceed to the subsequent spherical.
Technical Assessment:
A written check or realistic assessment to assess technique-associated competencies and knowledge.
HR Interview:
An in-depth interview with the HR team to talk approximately career aspirations, cultural match, and characteristic expectations.
Final Interview:
A very last spherical of interviews with senior control or branch heads.
Offer and Onboarding:
Successful candidates will acquire a proposal letter and information in approximately the onboarding manner.
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