Job Opportunity at Amazon (0-5yrs) | Last Date -20 August

Job Opportunity at Amazon:-

Amazon, founded by Jeff Bezos in 1994, is a global e-commerce and technology leader. It started as an online bookstore and has since expanded into a wide range of sectors, including cloud computing, digital streaming, artificial intelligence, and logistics. The company is renowned for its customer-centric approach, offering services like Amazon Prime, AWS, and Alexa. The company’s innovation-driven culture fosters continuous growth and expansion into new markets. With a mission to be “Earth’s most customer-centric company,” Amazon revolutionizes the way people shop, work, and live, making it a cornerstone of modern digital life.

Job Role: Games Specialist
Job Category: Customer Success, Service & Operations
Company: Amazon
Industry Type: BPO/Call Centre
Degree: Any Graduate
Location: Kolkata, Nadia, north 24 Paragana
Employment Type: Full-time, Regular
Salary: 3 – 4 Lacs P.A.
Experience: 0 – 5 Years
Work Mode: Work From Home

Job Opportunity at Amazon Description:-

As a Games Specialist within the International Gaming Voice Process at Amazon, you will be a key member of the gaming assist team, making sure gamers have a seamless enjoyment of Amazon’s gaming structures. You will manage inquiries and troubleshoot troubles through voice aid, offering first-rate customer service to an international audience.

Role & Responsibilities:-

Assist gamers with technical problems, account manipulation, and gameplay inquiries.
Provide set-off and accurate responses to consumer queries in actual time through a voice guide.
Collaborate with different teams to clear up complicated troubles and decorate tactics.
Stay updated on modern-day gaming traits and Amazon gaming products.
Maintain an excessive stage of professionalism and empathy even when interacting with clients.

Key Skills Required:-

Strong expertise in gaming structures and business enterprise developments.
Excellent verbal conversation talents in English (extra languages are a plus).
Problem-fixing capability with a customer-centric approach.
Experience in customer support, especially in a voice technique.
Ability to work in a short-paced environment and manage more than one duties.

Basic Qualifications:-

- High faculty degree or equivalent.
- 1-2 years of experience in a gaming-associated customer service position.
- Proficiency in English; fluency in additional languages is fantastic.

Preferred Qualifications:-

- Prior enjoy a voice-primarily based completely worldwide gaming manual technique.
- Passion for gaming and familiarity with Amazon’s gaming ecosystem.
- Strong troubleshooting capabilities and the ability to conform to new gadgets and technology.

Benefits:-

Amazon offers a comprehensive benefits package designed to help the well-being and boom of its personnel. This includes aggressive salaries, medical insurance, and retirement plans. Employees additionally enjoy stock options, bonuses, and paid days without work. The company gives opportunities for professional development via education packages and lesson assistance. Wellness sources, inclusive of intellectual health guides and fitness applications, are to be had to sell a wholesome paintings-life balance. Additionally, Amazon’s various and inclusive subculture, along with its commitment to innovation, makes it an interesting vicinity to work, providing lengthy-term stability and boom capacity.

Why Join Amazon for this Job?

Joining our Company offers the possibility of being part of a global leader in innovation and customer service. Amazon’s dynamic work environment fosters creativity and encourages employees to take ownership of their projects, driving real impact. The business enterprise offers competitive repayment, comprehensive advantages, and a dedication to work-existence stability. Amazon’s lifestyle emphasizes non-stop learning, career improvement, and inclusivity, offering adequate possibilities for personal and expert increase. By becoming a member of the Company, you will be part of a crew that is shaping the future of generation, retail, and beyond, making it a thrilling and rewarding region to construct your profession.

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