Accenture Customer Service New Associate
Accenture Customer Service New Associate as a, you’ll be liable for handling and resolving patron queries, dealing with escalations, and addressing proceedings to make sure consumer pride. You will work in the Customer Support vertical, that specialize in delivering well timed and powerful resolutions even as adhering to Service Level Agreements (SLAs). Strong communique abilities are vital, as you’ll engage directly with clients to recognize their worries and offer appropriate solutions. Your function will make a contribution to maintaining effective patron relationships and upholding Accenture’s commitment to excellence in customer service. This role gives an possibility to increase treasured capabilities in a dynamic, patron-targeted environment.
- Company: Accenture
- Location: Mumbai
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Salary:- Not Disclosed
- Experience :- 0 – 1 years
- Job Type: Full Time, Permanent
- Qualification:-
Accenture Customer Service New Associate Job Description :-
Accenture Customer Service New Associate Hiring for Department :-
Accenture Customer Service New Associate as a you’ll be a key member of the Customer Support group, wherein your primary focus might be on coping with and resolving customer queries. This position involves handling escalations and addressing courtroom cases from disappointed clients, making sure that every one problems are resolved proper away and correctly. Your intention is probably to provide the great feasible answers to customers, thereby improving their experience and pride.
Accenture Customer Service New Associate in this function, you’ll be answerable for closing faults and proceedings within the agreed Service Level Agreements (SLAs). This requires a robust knowledge of customer service techniques and the potential to work efficaciously below strain. You will want to preserve a immoderate degree of professionalism and empathy at the identical time as handling clients, making sure that their troubles are addressed with the utmost care and interest.
Accenture Customer Service New Associate communication skills are important for this characteristic, as you will be the primary element of contact for customers searching for assist. You will want to pay attention actively, recognize the customer’s needs, and provide clean and concise records. Additionally, having a strong draw close of customer service metrics will assist you display screen and enhance the super of provider provided.
Benefits at Accenture :-
1. Competitive Salary and Incentives
- Accenture Customer Service New Associate gives a competitive revenue package deal deal, complemented thru performance-primarily based incentives that praise brilliant customer service.
- Employees also can benefit from more perks which include bonuses, greater time pay, and distinctive monetary rewards.
2. Professional Development Opportunities
- Accenture Customer Service New Associate offers ok possibilities for profession growth and development through schooling applications, workshops, and certifications.
- Employees can decorate their talents and beautify to higher roles in the employer, supported by way of a structured career development plan.
3. Work-Life Balance
- Accenture promotes a healthy paintings-life balance with bendy running hours, making sure personnel can manage their professional and personal commitments successfully.
- The employer additionally offers paid time without work, holidays, and well-being applications to help employees’ trendy properly-being.
4.Supportive Work Environment
- As a Customer Service New Associate, you’ll paintings in a collaborative and inclusive environment that encourages teamwork and mutual recognize.
- Accenture’s supportive manage and open-door coverage make certain that personnel sense valued and heard.
5. Global Exposure
- Working at Accenture provides the possibility to have interaction with global clients and groups, gaining publicity to severa commercial agency practices and cultures Accenture Customer Service New Associate .
- This revel in complements your communique competencies and broadens your knowledge of customer support in an worldwide context.
About Company :-
Accenture Customer Service New Associate is a leading worldwide professional services employer, offering a large variety of offerings and solutions in approach, consulting, virtual, generation, and operations. With a presence in over one hundred and twenty countries, Accenture partners with clients across industries to electricity innovation and help them navigate their digital transformation journeys. The employer is thought for its determination to turning in tremendous solutions that beautify enterprise general performance and create lasting fee. Accenture Customer Service New Associate numerous and inclusive work surroundings fosters creativity and collaboration, empowering employees to increase their skills and make contributions to impactful tasks on a global scale.
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