Sutherland Walk-in-Interview:
Sutherland is hosting a walk-in interview for the International Voice Support – Sales and Retention role on August 26th. Candidates ought to possess sturdy communique abilties and revel in in sales or patron retention. The role entails attracting worldwide customers to provide guidance and drive sales. Interested people are invited to wait for the interview at Sutherland’s workplace. Ensure to carry an updated resume and be organized for a dynamic selection procedure. For more info, visit Sutherland’s careers page or contact their HR department.
Position: International Voice Support – Sales and Retention
Company: Sutherland
Experience: 0 – 2 years
Opening: 100 positions
Compensation: ₹2.0 to ₹3.6 LPA
Job Type: Full-time
Interview Details:
Dates & Time: 26 August – 4th September, 11:00 AM – 2:00 PM
Venue: Sutherland Global Services – A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai
Contact – Tejas Ravikumar ( 7812895508 )
About Company:
Sutherland is a worldwide commercial enterprise procedure and era management business enterprise providing more than a few offerings inclusive of purchaser revel in, IT, and digital transformation solutions. Founded in 1986, it serves industries that include banking, healthcare, and telecommunications. Known for its innovative technique and client-centric techniques, Sutherland specializes in improving business operations and handing over exquisite carriers. With a presence in over 20 nations, it leverages generation and professional expertise to force operational efficiency and growth for its customers.
Job Description:
Sutherland is hiring for the location of International Voice Support with a focal point on Sales and Retention. This role is designed for applicants who are obsessed with customer service, have enjoyed international voice tactics, and are looking to enhance their careers in a dynamic BPO surrounding.
Key Responsibilities:
Customer Interaction: Handle actual-time voice calls and chats with international clients, addressing their queries and imparting answers.
Sales and Retention: Engage in sales sports which includes upselling and go-selling to retain clients and maximize sales.
Technical Support: Assist customers with technical queries and offer correct facts to clear up problems correctly.
Customer Engagement: Build and keep high-quality relationships with clients, making sure high stages of customer delight.
Compliance: Follow enterprise protocols and processes to ensure compliance with service requirements and hints.
Job Criteria:
Immediate Joiners: The position requires applicants who can join immediately or within a quick be aware length.
Communication Skills: Excellent verbal verbal exchange capabilities are critical for interacting with international clients.
Experience: A minimum of 6 months of revel in in an worldwide voice procedure is mandatory. Experience in income, upselling, and move-promoting is fairly proper.
Technical Proficiency: Ability to deal with real-time voice calls and chats with technical queries efficiently.
Compensation:
Salary Range: ₹3,00,000 to ₹3,60,000 per annum, depending on the candidate’s experience and qualifications.
Selection Process:
HR Interview: Initial screening could be performed through the HR department to assess the candidate’s shape for the position and organizational tradition.
SD Panel Interview: Candidates will go through a panel interview to evaluate their technical skills, sales enjoy, and trouble-solving competencies.
Voice Assessment: A voice evaluation might be conducted to evaluate verbal exchange talents and suitability for the international voice procedure.
Education Requirements:
- Undergraduate: Any Graduate
- Postgraduate: Any postgraduate degree
Benefits at Sutherland:
Comprehensive Health Coverage: Sutherland offers clinical, dental, and vision coverage plans to ensure employees and their households have get right of entry to to crucial healthcare services.
Career Development: The enterprise gives possibilities for expert increase via education programs, certifications, and clear career development paths.
Work-Life Balance: Flexible work preparations, paid time off, and employee assistance applications assist in maintaining a healthy balance between paintings and personal life.
Performance Bonuses: Competitive reimbursement programs consist of performance-based bonuses and incentives to praise top-notch achievements.
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