Tech Mahindra Walk-In Opportunity:
Tech Mahindra is hosting a MEGA WALK-IN DRIVE for various roles at their Noida office (B19, Sector-62, Noida, opposite DME College) from August 30th to September 5th. This occasion is open to activity seekers seeking out possibilities in diverse positions. Candidates are encouraged to wait for the walk-in pressure at some point on those dates to discover capability profession opportunities with Tech Mahindra. Bring your updated resume and be prepared for on-the-spot interviews.
- Company: Tech Mahindra
- Job Role: Customer Support Associate
- Salary: 2.25-2.75 Lacs P.A.
- Location: Noida, Ghaziabad, Delhi / NCR
- Qualification: Any Graduate
- Job Type: Full-time
- Experience: 0 – 3 years
Interview Details:
Date & Time: August 30 – September 5, 2024, 9:30 AM – 5:30 PM
Location: B-19, Sector-62, Noida, Opposite DME College, Near Metro Station Sector-62
Contact Person: Jyoti (9667136104)
About Company:
Tech Mahindra is a global IT service and consulting organization based completely in India. Part of the Mahindra Group, it gives a wide kind of answers, together with IT offerings, commercial enterprise method outsourcing, and consulting all through numerous industries. Known for its innovation and virtual transformation data, Tech Mahindra serves customers worldwide with a focus on generation-driven solutions to enhance business and company operations. The commercial enterprise corporation is dedicated to sustainability and company social responsibility, the usage of increase through cutting-edge era and consumer-centric procedures.
Job Description:
Tech Mahindra’s is mission a MEGA WALK-IN DRIVE to rent Customer Support Associates. This is an outstanding opportunity for humans looking to start or improve their careers in the BPO and customer service companies. The business employer is looking for enthusiastic applicants who can paint in a dynamic surrounding and provide terrific customer service.
Key Responsibilities:
Customer Service Excellence:
- Deliver wonderful customer service by resolving problems effectively and efficaciously.
- Provide correct statistics to clients, making sure their queries and issues are addressed immediately.
Shift Work:
- Be available to paintings in 24/7 shifts, counting on the position.
- For female candidates, day shifts are available, at the same time as male candidates need to be snug with rotational shifts overlaying all instances of the day.
Operational Duties:
- Handle patron calls, emails, and chats expertly.
- Manage and preserve customer debts, ensuring excessive levels of consumer delight.
- Document and record consumer interactions and feedback as it should be.
Team Collaboration:
- Work collaboratively with crew participants to meet departmental goals and targets.
- Participate in schooling periods and team meetings to live up to date on strategies and decorate overall performance.
Requirements:
Educational Qualification:
- Undergraduates and graduates from any place can follow.
- No unique commencement is needed for this function.
Experience:
- Both freshers and skilled applicants are welcome.
- Experience in customer support or related fields is a plus however not obligatory.
Skills:
- Excellent communication abilities in English are required.
- Strong hassle-solving competencies and a customer-centric method.
- Ability to work successfully under stress and control a couple of tasks.
Availability:
- Immediate joiners are preferred.
- Willingness to artwork in a 24/7 environment with rotational week-offs.
Compensation:
- Salary: ₹2.25 – 2.75 Lacs per annum
- Additional Benefits: Based on company policies and performance.
Benefits at Tech Mahindra:
Tech Mahindra offers various advantages to its personnel, together with:
Competitive Salaries: Attractive compensation applications that are frequently reviewed to make certain market competitiveness.
Health and Wellness: Comprehensive medical health insurance, well-being applications, and admission to medical centers to useful resource personnel’s bodily and intellectual well-being.
Career Development: Opportunities for skills enhancement through education packages, certifications, and career improvement tasks to foster expert increase.
Work-Life Balance: Flexible running hours, a ways off painting alternatives, and numerous go-away tips to help employees balance their personal and professional lives efficiently.
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