An Application Support Engineer gives technical assistance for software program applications, troubleshooting problems, and ensuring machine capability. They manage personal queries, carry out recurring upkeep, and collaborate with development teams to enhance the software’s overall performance. Key obligations encompass tracking utility fitness, debugging mistakes, and keeping documentation.
Company: Accenture
Position: Application Support Engineer
Salary: Not Disclosed
Location: Bengaluru
Qualification: Bachelor’s degree in Engineering
Job Type: Full-time
About Company:
Accenture is a global professional services employer, specializing in IT offerings and consulting. With operations in over a hundred and twenty international locations, it gives an extensive range of services, inclusive of digital transformation, cloud, cybersecurity, and business approach. Accenture serves clients across diverse industries, including monetary offerings, healthcare, and telecommunications, supporting them enhance efficiency and innovation.
Job Description:
As an Application Support Engineer at Accenture, you’ll act as a “software detective,” supplying dynamic services by identifying and fixing problems within more than one additive of crucial enterprise systems. This role is pivotal in maintaining and optimizing the performance and security of the cloud infrastructure, mainly on the Google Cloud Platform (GCP).
Key Responsibilities:
Cloud Platform Management:
- Manage and optimize using Google Cloud Platform (GCP) services to ensure green and steady operations of the cloud infrastructure.
- Leverage Google’s suite of equipment to force business value, specializing in optimizing cloud services architecture for performance and price.
Security and Compliance:
- Implement satisfactory practices and compliance standards to control the safety of the cloud environment.
- Validate layout compliance with regulatory and inner security guidelines via stakeholder engagement.
System Optimization:
- Optimize cloud infrastructure for price, overall performance, scalability, and security.
- Continuously enhance approaches, equipment, and requirements to decorate operational performance and effectiveness.
Linux System Administration:
- Manage Linux-based totally systems deployed within the cloud surroundings, with hands-on revel in Linux administration on RedHat and Suse Linux versions.
- Oversee the configuration and management of GCP services, making sure of high availability and overall performance.
Monitoring and Automation:
- Implement monitoring and alerting solutions to ensure high availability and overall performance.
- Automate repetitive obligations to enhance efficiency and reduce operational overhead.
Project Management:
- Achieve task goals with the aid of technically guiding tasks through to completion, ensuring deliverables are completed inside goal timeframes and are constantly of high first-class.
- Review project deliverables for completeness, great, and compliance with established project standards and tips.
Stakeholder Collaboration:
- Work intently with clients and Accenture stakeholders to keep clean functioning of the operational run guide.
- Manage and personalize the deliverables, ensuring effective conversation and collaboration with crew participants and customers.
Continuous Improvement:
- Evaluate new gear and device upgrades, enforcing the principle of non-stop development with admiration for optimizing human beings and processes in all architecture.
- Identify and put in force pleasant practices, tools, and standards to preserve and enhance provider pleasant.
Technical Requirements:
Must-have Skills:
- Extensive enjoy with Google Cloud Compute Services and Google Cloud Platform Administration.
- Strong understanding in coping with Linux-based systems, particularly with arms-on enjoy in RedHat and Suse Linux variations.
- Proficiency in coping with Pacemaker clusters and different applicable technology for cloud management.
Good to Have Skills:
- Experience with diverse Linux administration tasks, inclusive of performance tuning, safety hardening, and automation.
- Ability to put in force and manipulate high-availability solutions in cloud environments.
Educational Qualifications:
- A minimum of 15 years of complete education is required.
- Bachelor’s degree in Engineering (B.Tech/B.E.) in any specialization is obligatory.
- Postgraduate degrees in relevant fields are an added advantage.
Benefits at Accenture:
Health and Wellness: Comprehensive health insurance plans, including scientific, dental, and vision coverage, as well as well-being packages to sell a healthful way of life.
Work-Life Balance: Flexible painting preparations, such as faraway painting alternatives and beneficiant paid days without work, to help personnel keep a balance between private and expert lifestyles.
Career Development: Access to giant schooling applications, certifications, and mentorship possibilities to enhance abilities and develop careers.
Financial Security: Competitive reimbursement, retirement financial savings plans, and employee inventory purchase options to ensure long-time period monetary balance.
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