Axis Bank Walk-in-Interview For Freshers | 18th September 2024

Axis Bank Walk-in-Interview:

Axis Bank is hosting a Walk-In Interview for the Phone Banking role in Ville Parle. The interview will take place on 18th September from 11:00 AM – 2:30 PM at Axis Bank’s Ville Parle branch. Candidates should supply their updated resume, a passport-sized image, and applicable files. For more statistics, please Contact Pallavi Dubey / Suprita Pawar. This feature involves coping with client queries and presenting help over the telephone. All involved candidates are welcome.

• Job Role: Phone Banking Officer
• Company: Axis Bank
• Location: Mumbai (Vile Parle East)
• Job Type: Full Time, Permanent
• Experience: 0 – 5 years
• Salary: ₹2.25 – 5.5 Lacs P.A.
• Openings: 20

Interview Details:

Dates: 18th September – 20th September

Time: 11:00 AM – 2:30 PM

Venue: Axis Bank Contact Center & Back End Services, Parle Products Pvt Ltd. VS Khandekar Rd, Navpada, Vile Parle East, Mumbai, Maharashtra 400057

Contacts: Pallavi Dubey / Suprita Pawar

About Company:

Axis Bank, definitely one of India’s biggest personal zone banks, provides a big type of monetary services and products, consisting of retail, company, and funding banking. Established in 1993, the economic organization has a huge network of branches and ATMs in India and an international presence. Known for its revolutionary banking solutions and consumer-centric approach, Axis Bank strives to deliver excellence and luxury in financial services.

Job Description:

Axis Bank is seeking out dynamic individuals for the role of Phone Banking Officer at our Vile Parle Contact Center. This function is pivotal in handing over splendid customer service and making sure first-time resolution of consumer queries. The role requires appealing to Axis Bank’s clients and potentialities through the inbound touch center to offer an unbroken revel in and fulfill their service requirements even as leveraging cross-promote and upsell opportunities.

Key Responsibilities:

Customer Service Excellence:

• Take whole ownership of client queries and troubles.
• Provide courteous and correct providers to ensure client satisfaction.
• Adhere to product and process necessities with zero errors.
• Escalate complex troubles to appropriate internal stakeholders.
• Resolve court instances efficaciously at the primary example, aiming for excessive customer delight scores.

Process Efficiency:

• Comply with carrier and sales recommendations to ensure method adherence.
• Achieve call first-rate goals to hold excessive company necessities.
• Address purchaser queries on the number one touch, minimizing call dealing with time.

Sales and Upselling:

• Promote and sell merchandise collectively with loans, mortgages, and precedence debts.
• Identify and act on pass-sell and upsell opportunities to meet profit objectives.

Qualifications:

Educational Background: Graduate or Post Graduate from a diagnosed institution (compulsory for freshers).

Experience: 0- 5 years of relevant revel in customer support or banking operations.

Skills and Competencies:

• Proficiency in banking transaction systems and offerings.
• Strong communique competencies in English and the nearby language.
• Demonstrated capacity in lead era and conversion.
• Capability to deal with strain and meet deadlines effectively.
• Ability to work properly as a part of a team and make contributions to wonderful team surroundings.
• High-income orientation with a focus on continually accomplishing profit objectives.
• Excellent verbal and written conversation talents.
• Resilience and motivation to contribute to a state-of-the-art branch.

Benefits at Axis Bank:

Comprehensive Health Insurance: Coverage for personnel and their families, consisting of medical, dental, and vision care.

Retirement Benefits: Competitive provident fund and pension plans to ensure economic security in retirement.

Performance-Based Incentives: Attractive overall overall performance bonuses and rewards based totally on character and company general performance.

Professional Development: Opportunities for career increase via schooling packages, workshops, and educational assistance to decorate skills and beef up in the banking location.

Click Here To Apply Online

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