Barclays Walk-In Opportunity in Pune | 21st September 2024
Barclays Walk-In Opportunity:
Barclays is accomplishing Walk-In stress for the function of Process Advisor in the International Voice Process. The function consists of managing customer queries, imparting assistance, and delivering exquisite providers through smartphones. Candidates ought to have robust verbal exchange abilities, hassle-fixing competencies, and be consumer-orientated. The Walk-In event offers a possibility for candidates to enroll in Barclays’ dynamic crew, offering career increases and exposure in worldwide banking surroundings. Freshers and skilled experts are welcome.
- Company: Barclays
- Role: Process Advisor
- Location: Pune
- Salary: Not Disclosed
- Experience Required: 1.5 – 5 years
- Qualification: Any Graduation
- Employment Type: Full Time, Permanent
Interview Details:
Date & Time: 21st September, 10.00 AM – 12.00 PM
Venue: Barclays, Gera Commerce Zone, Kharadi, Pune
Contact – Mitali Yadav
About Company:
Barclays is a leading British multinational economic institution offering financial offerings, in conjunction with private banking, wealth management, corporation, and funding banking. Founded in 1690, Barclays operates in over 40 international locations, serving hundreds of lots of customers globally. Known for innovation in banking, Barclays pioneered the sector’s first ATM in 1967. It is devoted to sustainability, range, and consumer-centric solutions, aiming to make monetary services handy and efficient for humans and companies alike.
Job Description:
As a Process Advisor at Barclays, you will play an important function in handling inbound and outbound calls inside the international voice method location. This function is vital to ensuring fantastic customer support and operational overall performance in international banking strategies. The characteristic is ideal for applicants with earlier enjoyment in customer service, specifically parents who might be comfortable jogging in a fast-paced, dynamic environment.
Key Responsibilities:
Inbound and Outbound Calls: Handle both inbound and outbound calls to offer brilliant guides and services to worldwide clients. Ensure all purchaser interactions are managed professionally and efficiently.
International Voice Process: Engage in voice-primarily based communication with clients from various international places, addressing their inquiries, resolving issues, and providing relevant facts regarding banking services and products.
International Banking Process: Operate inside the framework of world banking tips and tactics. Address client queries related to banking services, transactions, account management, and distinctive monetary sports.
Customer Service Excellence: Deliver advanced customer support with the aid of know-how purchaser dreams, offering accurate information, and ensuring patron delight. Handle courtroom cases and enhance troubles while essential.
Team Collaboration: Work carefully with institution individuals and supervisors to gain departmental dreams and make contributions to an exceptional and powerful painting environment.
Adaptability: Adjust to converting priorities and handle various styles of queries or troubles as they upward push up. Be flexible in handling considered one-of-a-kind components of the characteristic as desired.
Skills and Qualifications:
Educational Qualification: A Bachelor’s degree in any difficulty.
Experience: 1.5 to 5 years of experience in a customer support or voice manner function, preferably in the banking or monetary offerings place.
Communication Skills: Excellent verbal verbal exchange talents with a clear and articulate voice. Ability to engage in effective verbal exchange and offer facts in a comprehensible way.
Technical Skills: Proficiency in the usage of name management structures, CRM software applications, and other relevant tools. Familiarity with international banking approaches and suggestions is a bonus.
Problem-Solving: Ability to deal with complicated consumer queries and provide solutions. Strong analytical and hassle-solving abilties to deal with and remedy problems correctly.
Benefits at Barclays:
Comprehensive Health Coverage: Barclays provides clinical, dental, imaginative, and prescient plans, ensuring personnel and their families accumulate important healthcare offerings.
Retirement and Financial Planning: The business corporation offers competitive pension schemes, retirement financial savings plans, and economic counseling to help personnel regular their financial future.
Work-Life Balance: Barclays promotes flexible running hours, far-flung working alternatives, and generous paid break days, encouraging healthful work-existence stability.
Learning and Development: Employees have get right of entry to to extensive training programs, management development, and career growth opportunities.
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