Firstsource Mega Walk-in Drive in Trichy for Freshers for the position of Customer Service Associate (CSA). This Full-time possibility is open to both freshers and skilled applicants with a Bachelor’s degree. As a CSA, you will be answerable for managing purchaser queries, resolving problems, and ensuring an excessive stage of patron satisfaction through telephone or e-mail help. Excellent communique and interpersonal talents are essential. The profits statistics aren’t disclosed. It’s super dangerous to start or enhance your profession in customer service.
- Role: Customer Service Associate (CSA)
- Location: Tiruchirapalli
- Company: Firstsource
- Salary: Not Disclosed
- Qualifications: Bachelors Degree
- Experience: Freshers/Experience
- Job Type: Full Time
Walk-in Details:
Dates: 11th November – 20th November
Time: 10:00 AM – 2:00 PM
Venue: 2d Floor, Raja Trade Center, McDonalds Road, Trichy, 620001.
Days: Monday to Saturday
Documents: Bring real and Xerox copies of your PAN card or Aadhar card.
Contact Details:
Contact Person: Sam Jeshurin
Phone Number: 8825506927 (WhatsApp to be had)
Email: sam.Jeshurin@firstsource.Com
About Firstsource:
Firstsource is a prime enterprise company way outsourcing (BPO) corporation that provides an enormous form of offerings, which includes consumer acquisition, carrier, transaction processing, and research analytics. It serves industries like telecom, banking, insurance, media, and healthcare. With over 25,000 personnel for the duration of 44 worldwide centers, Firstsource uses its deep approach information and a Rightshoring model to deliver cost-powerful, terrific answers to customers, enhancing industrial business enterprise performance and competitiveness.
Job Description:
The Customer Service Associate (CSA) position at Firstsource involves managing worldwide non-voice strategies, mainly within the healthcare region. It requires strong verbal exchange, listening, and typing abilities. The function operates in rotational shifts with a chunk-from-workplace mode at their Trichy vicinity. Eligible applicants are Arts, Science, and Diploma graduates (2024 included), at the same time as PG and engineering graduates are not eligible.
Responsibilities:
- Handle international non-voice customer support duties inside the healthcare domain.
- Provide aid thru information to get admission to, scientific billing, and related offerings.
- Communicate efficiently with customers and make certain high-quality service.
- Work in rotational shifts, maintaining professionalism and accuracy.
- Ensure properly timed the very last touch of responsibilities and meet service degree objectives.
Qualification:
- Arts & Science graduates and Diploma holders are eligible (the 2024 batch is likewise eligible).
- Not Eligible: PG Graduates, BE/B.Tech Graduates.
Skills Required:
- Good conversation, listening, and comprehension competencies.
- Proficient typing competencies are a need too.
Additional Information:
- Industry Type: BPO/Call Centre
- Department: Customer Success, Service & Operations
- Employment Type: Full-Time, Permanent
- Key Skills: US Healthcare, Data Entry, Medical Billing, Night Shift.
Benefits:
- Competitive income and standard performance-based complete incentives.
- WoA work-from-placeork environment with professionals increases possibilities.
- Flexible rotational shifts.
- Learning and development opportunities inside the BPO place.
- Health benefits and other organization perks.
Why Join Firstsource as a Customer Service Associate (CSA):
- Career Growth: Opportunities for improvement internal a worldwide organization.
- Skill Development: Gain an understanding of customer service, healthcare strategies, and BPO operations.
- Flexible Shifts: Work in rotational shifts with a supportive artwork environment.
- Work-Life Balance: Enjoy a piece-from-office feature with a strong normal.
- Competitive Pay: Receive appealing sales applications with incentives.
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