Teleperformance Walk in Interview in Chennai for the Position of Customer Success Associate. This entry-level role involves addressing purchaser queries, making sure decisions, and enhancing client delight. Open to graduates with 1-5 years of experience, the role offers earnings of ₹2-5 Lacs in line with annum. It’s a Full-time possibility at Teleperformance’s Chennai place.
- Role: Customer Success Associate
- Location: Chennai
- Company: Teleperformance
- Salary: ₹2-5 Lacs P.A
- Qualifications: Any Graduate
- Experience: 1 – 5 years
- Job Type: Full Time
Walk-in-interview Details:
Dates: 19th-22nd November
Time: 10:00 AM – 1:00 PM
Interview Venue:
Teleperformance Global, AMBIT IT PARK
4th and 5th Floor, 32 A and B, Ambattur Industrial Estate Rd, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai – 600058
About Teleperformance:
Teleperformance (TP) is a main international virtual enterprise offerings issuer with over 410,000 employees working in three hundred+ languages. Specializing in customer service, IT services, and commercial enterprise process outsourcing, TP companions with top worldwide manufacturers to supply seamless, digitally-pushed answers. Committed to innovation and sustainably, specialty of improving customer satisfaction and assisting companies globally.
Job Description:
As a Sr. Customer Support Executive (Email Process), you will take care of consumer inquiries and issues through electronic mail, ensuring prompt and expert communication. Responsibilities consist of clearing clean responses, retaining excessive patron pleasure, and adhering to a 24/7 rotational shift schedule. The function requires sturdy e-mail etiquette, incredible written English abilties, and at least 1 12 months of experience in International BPO or BFSI.
Key Responsibilities:
- Handle purchaser inquiries and we mail via e-mail.
- Ensure powerful, correct, and timely responses to emails.
- Draft expert and courteous emails to keep excessive patron pleasure standards.
- Follow a 24/7 rotatiotimetabletime table, including nights, weekends, and holidays.
- Provide quit-to-quit customer service for global customers.
Job Requirements:
- Education: Graduation (Mandatory).
- Experience: Minimum 1 12the months in International BPO or BFSI Sector.
Skills:
- Excellent written and spoken English conversation skills.
- Strong email etiquette and expert drafting abilities.
- Good typing speed and accuracy.
- Shift Timings: Night shifts (mandatory).
- Proximity to Location: Must be within cab boundary limits near Perungalathur.
Work Schedule & Training:
Workdays: five days in line with the week, 2 rotational weekly offs.
Training Period:
- Location: Ambit IT Park (Ambattur).
- Duration: 4 weeks (with cab offerings furnished).
- Permanent Work Location: Shriram Gateway Park, Perungalathur.
Skills Highlighted:
- Email Support
- Typing Speed
- Non-Voice Process Expertise
- Email Writing
- BFSI Sector Experience
Benefits:
- Permanent Employment with Teleperformance.
- Attractive Salary: ₹2-5 LPA.
- Rotational Shifts with night time shift 5-dance.
- 5-day Workweek and a pair of rotational offsets.
- Training Provided with cab centers all through the preliminary length.
- Location Benefits: Work close to Perungalathur, Chennai.
- Career Growth possibilities in an international business enCustomer-centric rolentric Role enhancing expert communique abilities.
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