Genpact Walk-in Interview for Freshers is hiring for the Position of Customer Service (Voice Process) in Hyderabad. The Position includes handling client queries, offering help, and making sure of excellent service. Candidates must be graduates with no previous experience required. This complete-time function allows for expanding communique and problem-fixing abilties. The revenue isn’t disclosed, and flexible shifts, which include weekends, are to be had.
- Role: Customer Service (Voice Process)
- Location: Hyderabad
- Company: Genpact
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: 0 years
- Job Type: Full Time
Genpact Walk-in Interview for Freshers Details:
Time and Venue:
Date: 26 November 2024
Time: 11:30 AM – 1:00 PM
Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad-500079
About Genpact:
Genpact is a global expert services company with one hundred 25,000+ personnel throughout 30+ countries, focusing on digital operations, facts, technology, and AI. It transforms Fortune Global 500 corporations by delivering progressive solutions. Guided by a motive of making a better global, It emphasizes diversity, patron cognizance, and innovation. Learn extra at Genpact.
Genpact Walk-in Interview for Freshers Job Description:
The Customer Service – Voice Process position at Genpact includes responding to purchaser queries in Hindi and English, supplying help for account recuperation, and preserving know-how of purchaser techniques. The position requires freshers with robust conversation skills and a customer-centric approach. Flexibility in work shifts, inclusive of weekends, is needed. The position offers full-time, everlasting employment.
Responsibilities:
- Respond to consumer queries and concerns through voice help.
- Assist in statistics series for account recuperation.
- Maintain an understanding of purchaser tactics and policies.
- Reproduce and strengthen consumer problems (product insects).
- Deliver first-rate customer service with a patron-centric approach.
Eligibility Criteria:
- Education: Any graduate (except law graduates).
- Experience: Freshers handiest.
- Languages: Proficiency in Hindi and English (spoken and written).
Preferred Skills:
- Strong probing and analytical competencies.
- Customer-centric approach.
- Ability to work on bendy schedules.
Documents to Bring:
- 3 copies of an up-to-date resume.
- Three passport-sized pics.
- Original Aadhar card + 2 photocopies.
Additional Notes:
- It ensures the same employment possibilities.
- it does not rate prices for its hiring method.
- Avoid scams regarding payments for programs or schooling.
Genpact Walk-in Drive for Freshers Benefits:
- Job Security: Permanent, full-time role.
- Growth Opportunities: Work with a global chief in professional services.
- Learning Environment: Gain experience in customer service and BPO enterprise.
- Flexible Shifts: Work in bendy shifts, which include weekends.
- Diverse Culture: Opportunity to paint in a dynamic and inclusive environment.
- No Fees: Genpact does not rate any hiring fees.
- Location: Based in Hyderabad, a primary IT hub.
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