Customer Service:- Jio is Recruiting freshers for the role of Customer Service in Bengaluru. The function involves supporting customers, addressing inquiries, and supplying guides to ensure delight. Freshers with up to at least one year of experience are eligible to apply. The role calls for effective verbal exchange and trouble-solving talents. Both graduates and postgraduates can follow. The job is full-time, with precise information on revenue and benefits not disclosed. Candidates are expected to paint in dynamic, patron-targeted surroundings.
- Role: Customer Service
- Location: Bengaluru
- Company: Jio
- Salary: Not Disclosed
- Qualifications: Any Graduate, Any Postgraduate
- Experience: 0 – 1 years
- Job Type: Full Time
About Jio:
Jio is a main telecommunications employer in India, known for revolutionizing the virtual panorama by providing high-velocity net and affordable connectivity. Part of Reliance Industries, Jio offers a wide variety of offerings, which include, JioAirFiber, and mobile community solutions. The enterprise purpursues empower thousands and thousands with virtual equipment, enabling modern ways to stay, research, and pinpoint play. Jio is dedicated to remodeling the destiny of conversation and generation.
Customer Service Job Description:
The Jio Home Service Intern role offers freshers an opportunity to gain hands-on enjoyment in fiber installation and customer support. Interns will work with the Premise Connect team, supporting JioFiber and Airfiber offerings, and studying splicing, cabling, and safety strategies. The position presents exposure to technical fieldwork, cloth management, and upselling, in conjunction with school room and on-the-process mastering in a telecom offerings environment.
Key Responsibilities:
- Fiber Services: Work with the Premise Connect Team to offer JioFiber and Airfiber offerings.
- Fieldwork Exposure: Assist skilled technicians in fiber setup.
- Customer Service Skills: Develop knowledge in customer support, fabric control, and upselling.
- Technical Skills: Learn and develop abilties in crimping, connectorization, splicing, and cabling.
- Safety Protocols: Familiarize with and follow industry safety methods and fine practices.
- Learning: Exposure to each school room studying and on-the-process training to advantage expertise.
Qualifications:
- UG: Any Graduate
- PG: Any Postgraduate
Skills & Competencies Required:
- Local Language Proficiency: Ability to talk the local language for better customer interaction.
- Technical Orientation: Interest and flair for technical work and discipline jobs.
- Field Job Interest: Willingness to work within the subject and advantage arms-on enjoy.
- Customer Orientation: Strong recognition of customer service and pleasure.
- Learnability: Openness to continuous learning and improving abilities.
Key Skills to Develop:
- Material Management
- Splicing & Cabling
- Customer Service
- Fiber Installation Techniques
- Safety Procedures
- Upselling
Ideal Candidate Profile:
- Freshers trying to discover careers inside the telecom/ISP industry.
- Those who are obsessed with gaining knowledge, have a technical orientation, and a keen interest in fieldwork.
- Candidates who are patron-centric and adaptable to running in various settings.
Customer Service Benefits:
- Hands-on Learning: Gain sensible enjoyment in fiber installation, splicing, and cabling.
- Technical Skills: Develop know-how in crimping, connectorization, and cloth control.
- Customer Service Exposure: Enhance abilties in customer service and upselling.
- Industry Safety Training: Learn and follow industry-pleasant safety tactics.
- Fieldwork Experience: Opportunity to work inside the telecom/ISP discipline.
- Classroom and On-the-Job Learning: Continuous improvement via both theoretical and practical education.
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