Wipro Walk in Drive hiring for the Customer Service Associate Position in Pune. This Full-time Position offers a salary of ₹2.25-2.5 LPA. Freshers with any diploma are eligible to apply. The role includes dealing with purchaser queries through calls and emails, statistics control using Excel, and multitasking in dynamic surroundings. Candidates need to possess robust communication competencies and fundamental PC understanding, as well as be open to rotational shifts, such as night shifts.
- Role: Customer Service Associate
- Location: Pune
- Company: Wipro
- Salary: ₹ 2.25-2.5 Lacs P.A
- Qualifications: Any Degree
- Experience: Freshers
- Job Type: Full Time
Wipro Walk in Drive Event Details:
Time and Venue
26 November – 5th December, 11.00 AM – 1.00 PM
Wipro Technologies, Hinjewadi Phase -2, Pune
Contact – Simran Sandhu & Gunjan Bhayana
About Wipro:
Wipro is a global information generation, consulting, and industrial agency way offerings organization. Established in 1945 and established in Bengaluru, India, Wipro presents modern solutions in regions like virtual transformation, cloud offerings, cybersecurity, and artificial intelligence. Renowned for its dedication to sustainability and diversity, Wipro operates in over 66 international locations, handing over value-driven solutions to customers throughout industries. Its emphasis on innovation and customer-centricity makes it a relied-on associate worldwide.
Wipro Walk in Drive Job Description:
The Customer Service Associate feature at Wipro entails addressing patron queries through calls and emails, making sure top-notch carrier shipping. Candidates will deal with Excel-driven information modules, multitask efficiently, and maintain professionalism in customer interactions. The role requires sturdy communique skills, essential laptop expertise, and versatility for rotational shifts, which include nighttime shifts. With 5-day workweeks, cab facilities, and increased possibilities, this feature is good for freshers looking to release their careers in dynamic business enterprise surroundings.
Wipro Walk in Drive Job Responsibilities:
- Respond to patron inquiries through e-mail and calls at once and professionally.
- Resolve purchaser complaints and amplify complex troubles at the same time as critical.
- Maintain correct statistics of consumer interactions and transactions.
- Utilize Excel for data evaluation and reporting duties.
- Ensure adherence to business enterprise rules and company requirements.
- Provide tailor-made answers to satisfy patron desires.
- Collaborate with organization individuals to decorate patron experience.
- Meet usual overall performance metrics and first-rate benchmarks continuously.
- Adapt to rotational shifts, together with nighttime shifts.
- Deliver excellent issuer in quick-paced, dynamic surroundings
Eligibility Criteria:
Educational Qualification:
- Must own a Bachelor’s Degree in any discipline.
- Candidates with extraordinary communication skills are favored.
Skill Requirements:
- Knowledge of fundamental computer operations.
- Excellent listening, speaking, and analytical abilties.
- Multitasking competencies.
- Proficiency in jogging on Excel and statistics-pushed modules.
- Good English talent with wonderful email writing competencies.
Work Nature:
- Work from the workplace with rotational shift timings.
- Blended way with all styles of shifts, along with nighttime shifts.
Wipro Walk in Drive Perks and Benefits:
1. Work Schedule:
- Five operating days in line with the week.
- 2 rotational days off.
2 . Facilities:
- One-way cab facility for consolation.
- Nine.Five hours operating with a 1-hour spoil.
3. Growth Opportunities:
- Exposure to the expert corporate environment.
- Opportunity to work with a globally recognized organization.
Why Join Wipro?
- Opportunity to paint with a pinnacle-tier multinational employer.
- Gain expert revel in a customer-centric role.
- Learn and increase skills that decorate your profession increase.
- Competitive earnings and attractive perks.
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