Tech Mahindra Walk In Interview in Mumbai for Customer Support Executives (UK Chat/Voice Process) from 6th to 15th December, 1 PM to 7 PM. Venue: Malad West, Mindspace, Spectrum Tower (Ground Floor). Open to candidates with HSC/equal and six+ months of global BPO revel. Contact HR Yash Jain at +91-7620636678 for information. Excellent growth opportunities watch for!
- Role: Customer Retention – Voice / Blended
- Location: Mumbai (All Areas)( Malad West )
- Company: Tech Mahindra
- Salary: 2.75-4.5 Lacs P.A
- Qualifications: Graduation Not Required
- Experience: 1 – 6 years
- Job Type: Full Time
Tech Mahindra Walk In Interview in Mumbai Event Details:
Date & Time: 6th to 15th December, 1 PM to 7 PM.
Venue: Malad West Mindspace, Chincholi Bunder Spectrum Tower (Opposite Magnus Tower), Ground Floor, Tech Mahindra.
Contact Person: HR Yash Jain
Call/WhatsApp: 7620636678
About Tech Mahindra:
Tech Mahindra is a leading international IT and BPO offerings employer and a part of the Mahindra Group. It focuses on turning in innovative technology solutions, customer service, and enterprise procedure offerings throughout diverse industries. With strong attention to inclusivity, expert increase, and tremendous customer enjoyment, Tech Mahindra is identified for its positive work surroundings and commitment to excellence.
Tech Mahindra Walk In Interview in Mumbai Position Overview:
Tech Mahindra is hiring Customer Support Executives for its UK Chat/Voice Process, based in Malad West, Mumbai. Candidates will handle worldwide client queries, supply splendid aid, and ensure excessive satisfaction degrees.
Key Responsibilities:
- Provide incredible customer support through chat and voice for UK clients.
- Respond to client inquiries directly and professionally.
- Resolve issues efficaciously, ensuring consumer pride.
- Deliver accurate and specific information to clients.
- Adhere to worldwide conversation standards and suggestions.
- Maintain a fine and professional tone in all interactions.
- Escalate unresolved troubles to the right department when important.
- Manage a couple of chat conversations concurrently.
- Ensure statistics accuracy and hold records of patron interactions.
- Meet performance metrics, along with response time and determination exceptional.
Qualifications & Skills Required:
- Education: Minimum HSC or equivalent.
- Experience: At least 6 months in International Chat/Voice Process.
- Communication Skills: Strong written and verbal English communication talents.
- Understanding of UK client expectancies is preferred.
- Typing Speed: 40 WPM with 90% accuracy.
Skills Required:
- Strong written and verbal English verbal exchange.
- Minimum typing velocity of 40 WPM with 90 accuracy.
- Experience in global chat/voice methods (6+ months preferred).
- Ability to deal with multiple chats efficaciously.
- Understanding of UK customer expectancies.
- Problem-solving and brief decision-making abilities.
- Customer-centered technique with attention to detail.
- Professional and polite interplay abilties.
- Adaptability to rotational shifts.
- Basic computer and CRM software program know-how.
Tech Mahindra Walk In Interview in Mumbai Benefits:
- Transportation Facility: Provided within described obstacles.
- Career Growth: Opportunities for expert development and development.
- Work Environment: Positive, inclusive, and supportive culture.
- Job Security: Full-time, everlasting employment.
- Skill Enhancement: Gain revel in in worldwide chat/voice tactics.
- Networking: Opportunity to work with global shoppers
- Competitive Salary: Attractive pay shape with blessings.
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