Wipro Entry Level Walk in Drive: Wipro is conducting a Walk-in Drive for the position of Customer Service Associate. The function involves dealing with customer inquiries, resolving problems, and ensuring a high-quality consumer revel. Ideal applicants need to have robust communication capabilities and hassle-solving competencies.
- Job Description: Wipro Entry Level Walk in Drive
- Salary: Not Disclosed
- Company: Wipro Technologies
- Location: Hinjewadi Phase-2, Pune
- Qualification: Any Graduate
- Experience: Freshers
About Company:
Wipro is a leading international records era, consulting, and enterprise manner services organization, based in Bangalore, India. It gives a wide range of offerings such as IT solutions, cloud computing, cybersecurity, information analytics, and virtual transformation to customers across diverse industries. With a robust focus on innovation and sustainability, Wipro operates in over 50 international locations and employs a numerous group of workers. The enterprise is known for its commitment to exceptional, purchaser pride, and fostering lengthy-term enterprise partnerships.
Wipro Entry Level Walk in Drive Job Description:
As a Customer Service Associate at Wipro, you will be a key part of the Customer Success team, handling customer inquiries and providing exceptional service to ensure customer satisfaction. The role primarily involves working on content moderation, customer service operations, and data management tasks, requiring individuals who are adaptable, and energetic and possess excellent communication and problem-solving skills.
Key Responsibilities:
Customer Interaction:
- Handle inbound consumer calls or emails to solve queries and problems correctly.
- Provide set-off answers at the same time as keeping an excessive degree of patron satisfaction.
Content Moderation:
- Review and mild online content material to make sure it meets the organization’s suggestions and requirements.
- Report beside the point content and increase troubles in which important.
Data Management:
- Work on Excel-based totally modules and carry out records-driven obligations.
- Track and file customer interactions, problems, and resolutions.
Team Collaboration:
- Collaborate with different departments to remedy complicated troubles and provide accurate facts.
- Engage in crew meetings and offer feedback for procedure upgrades.
Shift and Rotational Hours:
- Adapt to rotational shifts, along with nighttime shifts.
- Ensure punctuality and availability for the assigned shifts.
Preferred Candidate Profile:
Education: Any graduate (Freshers are welcome).
Experience:
- Preferred experience in content moderation or customer service.
- Prior experience in working with Excel data-driven modules.
- Freshers with excellent communication and analytical skills are encouraged to apply.
Skills Required:
Communication: Exceptional verbal and written conversation capabilities.
Listening: Excellent listening abilities to recognize and respond efficiently.
Analytical Skills: Strong hassle-fixing and multitasking talents.
Email Writing: Proficiency in drafting clear and expert emails.
Computer Literacy: A basic understanding of computer operations is essential.
Job Requirements:
- Ability to paint in rotational shifts, such as nighttime shifts.
- Flexibility to conform to numerous customer service roles (voice, blended).
- Strong command of English and accurate listening abilities.
- Ability to manipulate a couple of responsibilities simultaneously.
Interview Details:
Date & Time: 10th December – 19th December , 11.00 AM – 1.00 PM
Venue: Wipro Technologies, Hinjewadi Phase -2, Pune
Contact – Simran Sandhu & Gunjan Bhayana
How to Apply for Wipro Entry Level Walk in Drive?
To apply for the position, candidates can attend the walk-in drive scheduled from 10th December – 19th December, between 11:00 AM – 1:00 PM at Wipro Technologies, Hinjewadi Phase-2, Pune. Interested candidates can also register or log in through Wipro’s career portal for application details.
Benefits at Wipro:
Competitive Salary & Incentives: Attractive repayment packages with performance-based total bonuses and rewards.
Health & Wellness: Comprehensive health insurance, fitness checkups, and wellbeing programs.
Career Growth & Learning: Opportunities for ability improvement, schooling packages, mentorship, and internal mobility for professional advancement.
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