Tech Mahindra WalkIn Voice Process roles. The employer is trying to lease candidates for customer support positions. If you are fluent in English and possess notable communication skills, that is a tremendous possibility. Walk-in interviews might be held at Tech Mahindra’s workplace. Don’t miss out on this hazard to join a leading worldwide IT services company.
- Job Title: Voice Process Executive
- Salary: Rs 1-2 Lacs P.A.
- Location: Chennai
- Company: Tech Mahindra
- Qualifications: Graduation Not Required
- Experience: 0 – 2 years
- Employment Type: Full-time/Part-time
- Mode: Walk-in-Interview
Walk-In Details:
Date and Time: 3rd December – 12th December 9.30 AM – 5.30 PM
Venue: Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Thiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Contact – Arun Kumar ( 9566399659 )
ABOUT TECH MAHINDRA
Tech Mahindra is a main worldwide IT services and consulting business enterprise, a part of the Mahindra Group. Headquartered in Pune, India, it provides revolutionary era answers across numerous sectors, consisting of telecommunications, banking, healthcare, retail, and production. Tech Mahindra has a specialty in digital transformation, cloud computing, cybersecurity, statistics analytics, and IT infrastructure control, offering a wide variety of offerings to assist organizations boost up their growth and optimizing operational efficiency.
With a sturdy recognition of client-centric answers, the organization serves clients in over 90 countries worldwide. Tech Mahindra employs a large body of workers and is committed to fostering an inclusive lifestyle and selling sustainable practices. As a recognized chief in the enterprise, Tech Mahindra has won numerous awards for excellence and is continually ranked a number of the top IT provider companies globally. The business enterprise also invests heavily in modern technologies, using innovation and shaping the future of virtual establishments.
Walk-In Voice Process: Job Overview
About the Role
The Voice Process Executive is liable for managing patron inquiries, resolving issues, and making sure a super purchaserrevelss over the cellphone. This position is crucial for businesses that prioritize consumer pleasure and require short and efficient responses to queries.
Candidates who excel in communication, trouble-fixing, and multitasking will thrive in this dynamic function. This is an entry-level function ideal for freshers or individuals trying to decorate their profession within the customer support domain.
Key Responsibilities:
Customer Interaction:
- Answer inbound and outbound calls expertly.
- Respond to purchaser queries, court cases, or remarks promptly.
Issue Resolution:
- Provide accurate information and solutions to clients.
- Escalate unresolved queries to higher levels if important.
Record Maintenance:
- Log purchaser interactions and keep certain statistics of calls.
- Update databases or CRM systems as required.
Sales (if applicable):
- Upsell or move-promote organization products/services at some stage in interactions.
- Meet daily, weekly, or monthly sales targets.
Team Collaboration:
- Coordinate with group participants or departments to resolve complicated issues.
- Share feedback or hints for process improvement.
Requirements:
- Education: Minimum excessive faculty degree or equal.
- Experience: Prior revel in a voice procedure role is a plus, but freshers are welcome.
Skills:
- Excellent verbal conversation skills in [Specify language(s), e.g., English, Hindi, etc.].
- Basic pc competencies (e.g., MS Office, CRM systems).
- Ability to handle pressure and manage time effectively.
- Strong hassle-fixing and lively listening competencies.
Work Environment
- Comfortable and professional office putting.
- Access to essential tools, systems, and educational substances.
- May contain rotational shifts, consisting of night shifts, relying on the procedure.
Benefits
- Competitive profits and incentives.
- Training and professional development possibilities.
- Health advantages (if relevant).
- Flexible work schedules or shift preferences.
- Chance to paint with a reputed corporation and various teams
Click Here to Apply Now
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