- Position ID: J1123-0415
- Employment Type: Full Time
- Position : IaaC Support Engineer
- Category: Software Development/Engineering
- Main Location: India, Karnataka, Bangalore
Are you a seasoned expert with 5-7 years of enjoy, organized to advance your career as an Infrastructure as a Code Subject Matter Expert (IaaC Support Engineer)? CGI, a worldwide pioneer in IT and business consulting, is in search of an adept candidate to join their esteemed Bangalore group.
Expectations at CGI:
- At CGI, you transition into a dependent on a consultant, enticing collaboratively with peers and clients to provide actionable insights for impactful and sustainable effects.
- As a CGI member, you combine into a community of shareholders and proprietors, collectively contributing to the development of an organization to take satisfaction in. Since 1976, CGI has stood at the vanguard as a leading impartial company of worldwide IT and commercial enterprise consulting offerings.
- Recognizing the fee of diversity, CGI cultivates an inclusive administrative center wherein all people reveal their vicinity. The business enterprise collaborates with clients to construct more inclusive groups.
- As an identical possibility enterprise, CGI empowers all its contributors to thrive and amplify. If assistance is required in the course of the recruitment process, CGI pledges dedication to offering assistance.
Embark on a fulfilling excursion with CGI, wherein generation converges with people for unheard-of success. Enlist within the dream, shape your career, and make contributions to empowering boom.
Position Overview: As an IaaC Support Engineer
- Support Engineer takes care of duties along with overseeing and updating provider request tickets, possessing know-how of ITIL, supplying on-call help, and effectively dealing with escalations.
- Their obligations contain making sure clean support operations and addressing technical problems with a focal point on well-timed and powerful decisions.
- You assume a pivotal position within the middle team, overseeing multiple subscriptions and a large number of virtual machines.
- The position mandates skill ability in Azure services, encompassing infrastructure, computing services, and a problematic knowledge of networking components like load balancers, visitor managers, and app gateways.
- End-to-quit resolution of networking troubles, such as load balancer functionality, listeners, app load balancing, and commonplace troubleshooting strategies, stands as an obligatory requirement.
- The spectrum of responsibilities extends to compute offerings, spanning backup, restore, patching, VMSS, VM, and AKS. Proficiency in Azure PowerShell is indispensable, coupled with familiarity with Terraform for comprehending pipelines and troubleshooting CI/CD methods. A strong knowledge of Linux and Windows environments for troubleshooting functions is a prerequisite.
The function in addition encompasses infrastructure services, masking Azure Site Recovery (ASR), repair approaches, and addressing logging and overall performance problems. Proficiency in troubleshooting each Linux and Windows environment is pivotal.
- Support Engineer responsibilities encompass managing and updating request tickets, possessing ITIL information, on-name guide revel, and effective escalation management.
- Strong conversation abilities are imperative for this position.
Skills Required For The Position: IaaC Support Engineer
- Linux
- Load Balancing
- PowerShell
- Terraform
- Azure Services
- Networking (load balancer, site visitors supervisor, app gateways)
- Compute (backup, restore, patching, VMSS, VM, AKS)
- Infrastructure (ASR, repair strategies, troubleshooting, logging, performance troubles)
- Linux and Windows troubleshooting
- PowerShell for Azure
- Terraform for CI/CD pipelines
- Service assist (request tickets, updating tickets, ITIL information, on-name help, escalations)
- Good conversation abilities
Key Responsibilities:
- Azure Expertise: A profound know-how of Azure services, encompassing infrastructure and compute services.
- Networking Mastery: A move-to individual for stop-to-cease troubleshooting of networking issues, which includes load balancer functionality.
- Compute Services: Expertise in numerous compute offerings, which include backup, repair, patching, VMSS, VM, and AKS.
- Infrastructure Management: Overseeing Azure Site Recovery (ASR), repair tactics, and addressing logging and performance issues.
- Linux and Windows Troubleshooting: Proficiency in troubleshooting each Linux and Windows environment.
- PowerShell for Azure: Essential skillability in Azure PowerShell for streamlined operations.
- Terraform Mastery: Extensive understanding of Terraform, along with troubleshooting CI/CD procedures for continuous improvement.
- Service Support Excellence: Efficiently handling and updating request tickets, showcasing ITIL expertise, on-name assistance, and escalation management.
- Communication Skills: Strong communique abilities, essential for handling main incidents and participating successfully.
Company Culture:
- At CGI, you’re not simply an employee; you’re a trusted guide participating with colleagues and customers to deliver actionable insights. As a CGI member, you join a network of shareholders and proprietors, together constructing a business enterprise that stands with satisfaction.
- Diversity isn’t simply mentioned however celebrated at CGI, actively contributing to growing an inclusive work culture. As an identical opportunity agency, CGI empowers all its individuals to be successful and develop. If help is required for the duration of the recruitment process, CGI commits to presenting support.
- Embark on an adventure with CGI, wherein technology converges with humans for unprecedented success. Join the dream, form your profession, and contribute to the empowering boom.
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