Teleperformance Chennai Job Vacancy 2025 offers a full-time opportunity for freshers as Customer Support Executives. Based in Ambattur, Chennai, the location calls for fluency in English and Hindi, vital data on the mutual price range, and robust verbal exchange abilities. Graduates are eligible to apply, with attractive income and professional boom opportunities.
- Company: Teleperformance
- Salary: Not Disclosed
- Location: Chennai
- Qualification: Any Graduate
- Experience: 0-1 years
- Job Type: Full-time
About Company:
Teleperformance is a global client leader in managed and virtual protected company services. With a presence in over eighty countries, the enterprise employer serves customers at some point of numerous industries, inclusive of finance, telecom, healthcare, and e-commerce. Known for its modern-day answers and determination to excellence, Teleperformance combines superior technology with human empathy to supply super customer support. It offers a dynamic work environment, making it a great place of business for freshers and skilled specialists alike.
Teleperformance Chennai Job Vacancy 2025 Job Description:
This Teleperformance Chennai Job Vacancy 2025 is for the position of Customer Support Executive, in which you will be responsible for delivering tremendous customer service to clients, resolving their queries, and ensuring delight. The characteristic calls for sturdy conversation capabilities, a smooth understanding of economic products (especially mutual finances), and a proactive approach in the direction of customer engagement and retention.
As a Customer Support Executive, you will notably deal with voice-based honest consumer interactions in a mixed machine setup. Fluency in both English and Hindi is vital as you will be interacting with a large patron base.
Key Responsibilities:
- Handle inbound and outbound consumer calls professionally and courteously.
- Provide accurate and well-timed records associated with mutual price variety and distinctive financial services.
- Assist customers in resolving issues, making sure whole pleasure.
- Follow up with customers to ensure sure selection and closure of queries.
- Maintain sure records of consumer interactions, transactions, feedback, and court docket instances.
- Collaborate with internal corporations for easy operations and escalations.
- Meet or exceed performance and nice desires constantly.
Required Skills:
To qualify for this Teleperformance Chennai Job Vacancy 2025, candidates need to possess the following capabilities:
- Excellent Communication Skills: Fluency in English and Hindi is obligatory.
- Customer Orientation: Ability to recognize and remedy purchaser queries with empathy.
- Sales Acumen: Basic understanding of financial products, specifically mutual fee variety and upselling.
- Problem-Solving Abilities: Quick thinking and resourcefulness to address consumer issues efficiently.
- Attention to Detail: Accurate documentation of purchaser interactions.
- Computer Proficiency: Basic information on MS Office and CRM software.
Eligibility Criteria & Qualifications:
The Teleperformance Chennai Job Vacancy 2025 is open to freshers who meet the following standards:
Educational Qualification:
- A graduation in any field is compulsory.
- Candidates from all streams are eligible to use.
Other Requirements:
- Fluency in English and Hindi is obligatory.
- Basic information and knowledge of mutual finances and income are required.
- Willingness to work in rotational shifts and deal with voice-based queries.
Why Choose Teleperformance Jobs for Freshers?
Joining Teleperformance as a brisker offers a precious launchpad into the world of customer enjoy and economic services. The based training, actual-time purchaser interaction, and non-stop improvement packages provide unequalled getting to know and growth. The employer’s inclusive and numerous manner of existence ensures every employee feels valued and empowered to attain fulfillment.
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