Walk in Interview in Chennai Today, HCLTech is conducting a walk-in drive in Chennai for the position of International Voice Process Executive. This opportunity is right for freshers and skilled candidates (0–2 years) with robust communication capabilities and a passion for customer support. As a part of the function, you’ll take care of inbound and outbound worldwide consumer queries, making sure of timely and powerful resolution. Candidates must be flexible to paintings in night shifts and own primary computer expertise. Graduates in any subject are welcome to apply. Join HCLTech’s dynamic team and kickstart your career in international customer support. Walk in today to discover this thrilling possibility!
Walk in Interview in Chennai Today Overview
- Company:-HCL
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO/WFH
- Job Type:- Full Time
Walk in Interview in Chennai Today
HCLTech is organizing a walk-in recruitment drive in Chennai for the position of International Voice Process Executive. This possibility is open to both freshers and candidates with up to two years of experience. The position involves handling worldwide customer queries through voice calls, making sure to set off and make effective decisions. Applicants ought to have awesome verbal communication skills in English, basic pc skills, and the flexibility to paintings in night shifts. Graduates from any field are eligible to apply. This is an extraordinary hazard to start your career with an international technology leader. Walk in along with your resume and seize the opportunity!
About the Role
HCLTech is hiring candidates for the role of International Voice Process Executive through a walk-in force in Chennai. This purchaser-going-through role involves dealing with voice-based help for global customers across numerous industries. As a part of the worldwide customer support group, you’ll be accountable for resolving queries, addressing court cases, and offering timely, professional conversation. The role is ideal for individuals with strong verbal English abilties and a passion for turning in outstanding customer support. It offers a dynamic, rapid-paced work environment, based education, and increased opportunities in the BPO zone. The position requires a willingness to work in night-time shifts and rotational schedules.
Responsibilities Walk in Interview in Chennai Today
As an International Voice Process Executive at HCLTech, you will:
- Manage inbound and outbound customer calls for worldwide clients in an expert and courteous manner.
- Address and clear up purchaser queries associated with products, offerings, billing, or technical problems.
- Escalate complicated issues to better-degree assist groups, following predefined escalation protocols.
- Ensure each interaction meets best practices, compliance, and provider-degree expectancies.
- Maintain accurate name logs, compliance logs, and CRM entries as per agency techniques.
- Collaborate with internal teams to enhance customer delight and share customer feedback.
- Stay up to date with product knowledge, carrier modifications, and customer service practices through ongoing education.
- Work beneath minimum supervision while handling high-pressure situations at some stage in peak call volumes.
- Meet performance metrics, which include Average Handling Time (AHT), Customer Satisfaction Score (CSAT), and First Call Resolution (FCR). Walk in Interview in Chennai Today
The function calls for robust communication, multitasking, and lively listening abilties. You’ll also need to be tech-savvy, with the potential to navigate software systems and troubleshoot primary purchaser issues. A tremendous mindset, patience, and a client-first technique are crucial trends for fulfillment in this role.
Who Can Apply?
This walk-in drive is open to graduates from any discipline, which includes BA, BSc, BCom, BBA, BCA, and BE/BTech (besides center technical roles). Freshers and candidates with up to 2 years of experience in BPO, customer service, or voice process roles are eligible.
Key eligibility standards encompass:
- Excellent verbal conversation abilties in English
- Basic computer proficiency and familiarity with MS Office gear
- Flexibility to paintings in night shifts and rotational shifts, inclusive of weekends
- Willingness to paintings from the Chennai office region Walk in Interview in Chennai Today
- Immediate joiners or those with brief notice durations can be preferred
- Good listening talents, hassle-fixing potential, and endurance under strain
Candidates ought to bring updated resumes, authorities-issued ID evidence, passport-length photographs, and copies of educational certificates to the interview. This possibility is good for activity seekers seeking to enter the IT-enabled offerings enterprise, gain customer service experience, and develop with a reputed international brand. HCLTech promotes an inclusive and diverse work environment and encourages applicants from all backgrounds. Walk in Interview in Chennai Today
Why Apply?
Joining HCLTech’s International Voice Process team offers a sturdy basis in worldwide customer service. The organization is structured onboarding, normal education programs, and performance-based increase possibilities. With a sturdy presence within the global IT zone, HCLTech offers balance, competitive salaries, and a collaborative work culture. Walk in Interview in Chennai Today This function is an amazing entry point for freshers looking to take advantage of global technical publicity.
You’ll work with a group of professionals, improve your communication capabilities, and open pathways into destiny roles in operations, satisfactory, or group leadership. If you’re looking to begin or boost your career, that is your opportunity to walk in and develop.
Apply Now:- Click here
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