Freshers jobs in Kolkata at Teleperformance are in search of enthusiastic people to join as Customer Service Associates – Voice Process, providing terrific phone-based support to customers. In this full-time role, you will manage inquiries regarding product information, orders, billing, and technical problems while retaining high customer satisfaction. Ideal candidates own sturdy verbal exchange skills, staying power, and a problem-fixing mindset. You’ll receive comprehensive training, work with supportive groups, and observe general operating tactics to ensure consistent, high-quality provider. With possibilities for growth and performance-primarily based rewards, this position is ideal for those looking to launch a career in customer service within a global BPO firm. Apply now!

Freshers jobs in Kolkata Overview

Company:-Teleperformance
Salary:- Not Disclosed
Qualification:– UG, PG
Experienced:- 0 – 1
Work Mode:- WFO/WFH
Job Type:- Full Time

Freshers jobs in Kolkata

Teleperformance is hiring freshers in Kolkata for the function of Customer Service Associate – Voice Process. This possibility is right for applicants with precise communication talents in English, Hindi, and Bengali. Freshers (twelfth pass or graduates) are eligible to apply, and the company offers both global and home-based voice roles throughout multiple places consisting including Salt Lake, New Town, and Kankurgachi. Responsibilities encompass coping with inbound and outbound purchaser calls, resolving queries, and ensuring consumer delight. The employer offers complete training, boom opportunities, and aggressive salaries starting from ₹10,000 to ₹25,000 per month. Candidates should be open to running rotational shifts. Apply now!

About the Role

Teleperformance is hiring freshers for the position of Customer Service Associate – Voice Process in Kolkata. This is a remarkable opportunity to start a career inside the customer support industry with one of the global’s main BPO businesses. As part of the voice guide team, you may manage incoming or outgoing calls to address customer inquiries, clear up problems, and ensure a smooth patron experience. The role is full-time, part-time, and entails rotational shifts, consisting of night shifts. Freshers with sturdy communication abilities and a customer-first mindset are encouraged to use and start their professional adventure with Teleperformance.

Responsibilities Freshers jobs in Kolkata

As a Customer Service Associate – Voice Process, you will be the first point of contact for customers calling into the provider center. Your primary duty is to handle an excessive volume of calls in an expert way and remedy queries effectively. You’ll want to answer services or products-associated questions, provide accurate statistics, and guide clients through troubleshooting or order updates. Maintaining a well-mannered tone, demonstrating empathy, and ensuring readability in conversation are key expectations. Freshers jobs in Kolkata

You will log name info, assign complicated problems to the precise departments, and comply with as much as ensure resolution. Depending on your procedure (home or global), you could need to communicate in multiple languages, consisting of English, Hindi, and Bengali. Adherence to first-class metrics, name dealing with time, and purchaser pride ratings can be part of overall performance checks.

Additionally, you will be liable for maintaining an up-to-date understanding of employer rules, offerings, and promotions. The ability to remain calm under stress, think quickly, and multitask efficiently is crucial. Training may be provided to help you understand the structures and equipment used. This position provides a perfect entry point into the company’s international operations, specifically for those trying to develop in the purchasing domain. Freshers jobs in Kolkata

Who Can Apply?

This opportunity is open to freshers and recent graduates who are eager to start a career in customer service. Candidates from any educational background—minimal qualification being 12th skip—can apply. A graduate degree in any field (Arts, Commerce, Science, or Technology) is a plus, but not obligatory. Prior experience in customer service or BPO isn’t always required, making it a great role for those searching for their first job. Freshers jobs in Kolkata

Candidates must own strong verbal communication capabilities, in particular in English and Hindi, even as knowledge of Bengali is advantageous for local procedures. Basic computer understanding, the potential to kind quickly and as it should be, and familiarity with e-mail or ticketing tools will assist in everyday duties.

Applicants need to be inclined to paintings from the workplace in Kolkata (locations like Salt Lake, Kankurgachi, or New Town) and be comfortable with rotational shifts, such as night or weekend shifts. A superb mindset, client-first attitude, and flexibility in high-pressure environments are essential traits. Freshers jobs in Kolkata

Students looking forward to effects, activity seekers between roles, or individuals seeking out paintings in consumer interaction or communications have to recall this function as a gateway to a long-term expert career in a global enterprise like Teleperformance.

Why Apply?

Joining Teleperformance as a Customer Service Associate gives a superb launchpad for freshers to benefit from professional development in an established corporate environment. You’ll acquire paid schooling, mentorship, and exposure to real-time patron handling, building robust communication and trouble-fixing talents. With possibilities for internal growth, incentives, and performance-primarily based popularity, this role can result in lengthy-time period career improvement in customer service, operations, or team leadership.

Teleperformance is an international leader in the BPO industry, providing task protection, numerous work cultures, and enterprise-class practices. If you are trying to build a solid and worthwhile profession, this is the proper place to begin.

Apply Now:- Click here

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Freshers jobs in Kolkata at Teleperformance | Career Opportunities 2025 | Apply Now