Capgemini is urgently hiring fresh graduates for a Voice Process Job Vacancy in Kolkata. This is an amazing possibility for recent graduates seeking to begin their careers in the IT-enabled services industry. As a part of the customer support group, you will handle patron queries, clear up troubles professionally over calls, and ensure customer satisfaction. Strong verbal exchange abilities in English, fundamental laptop expertise, and a willingness to work in rotational shifts are required. Capgemini offers tremendous training, supportive work surroundings, and a clear career path. If you are enthusiastic, short to examine, and equipped to work in a dynamic group, apply these days!
Job Vacancy in Kolkata at Capgemini Overview
- Company:-Capgemini
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO/WFH
- Job Type:- Full Time
Job Vacancy in Kolkata
Capgemini in Kolkata is actively looking for clean graduates for fast openings in Voice Process roles. This is an exceptional opportunity to launch your career within the IT-enabled offerings zone with an international leader. As a voice system executive, you’ll have interaction without delay with customers, handle inquiries, and supply powerful solutions through the phone. Candidates with robust English communication talents, primary pc proficiency, and the ability to paintings rotational shifts are best. Capgemini offers comprehensive training, a supportive work environment, and clear possibilities for career progression. If you are a stimulated and brief learner seeking out a dynamic role, observe now to sign up for Capgemini Kolkata!
About the Role
Capgemini is hiring bright graduates for the Voice Process function in Kolkata. This entry-level function is good for folks who are enthusiastic about constructing a career in customer service and business strategy management. The selected applicants will function as the first point of contact for clients, addressing their queries, resolving problems, and ensuring a fantastic patron experience. The position requires robust verbal communication abilties, primary laptop literacy, and the capability to work in rotational shifts. Capgemini offers structured education and results-oriented surroundings, making it an excellent opportunity for freshers to kickstart their expert journey.
Responsibilities Job Vacancy in Kolkata
As a Voice Process Executive at Capgemini, you will cope with inbound and outbound client calls, making sure to make timely and powerful decisions regarding queries and worries. Your middle responsibilities consist of answering customer inquiries, updating client facts appropriately in the database, and resolving issues with professionalism and empathy. You’ll be expected to comply with preferred working processes and adhere to enterprise protocols for exceptional and compliance. Job Vacancy in Kolkata
The role calls for you to manipulate multiple calls efficaciously, keep composure during excessive-strain conditions, and escalate troubles to relevant departments, as necessary. You’ll also be responsible for providing clear, concise data about offerings, billing, or product details, relying on the client’s requirements. Job Vacancy in Kolkata
Additionally, you may assist in move-promoting or up-promoting services while suitable, contributing to commercial enterprise growth. Team collaboration, continuous gaining knowledge of, and maintaining service level agreements (SLAs) are key factors of your day-to-day obligations.
This role gives a base of surroundings in which your customer service capabilities will be nurtured, supplying a sturdy basis for destiny roles in customer service, operations, or leadership.
Who Can Apply?
Fresh graduates from any movement – B.A., B.Sc., BBA, BCA, or equivalent – are eligible to apply for this role. Candidates should have super verbal communication competencies in English, fundamental computer knowledge, and a professional mindset. While prior experience in customer support is a bonus, it is not obligatory. This opportunity is open to those keen to research and grow within the ITES/BPO enterprise.
Applicants should be bound with rotational innings and ready to work in a voice-based manner, managing each domestic and international customer. The role is mainly based in Kolkata, so candidates may be preferred to move to Kolkata or be interested.
Capgemini gives importance to integrity, client focus and teamwork, so those who are reliable, affected person, and adaptable, will thrive in this environment.A calm demeanor, listening competencies, and hassle-fixing ability are vital developments for fulfillment on this position. Final-year students looking ahead to outcomes may apply, provided they are able to join at once. Job Vacancy in Kolkata
If you’re seeking to start your expert career with a reputed multinational company, Capgemini’s Voice Process position is a solid platform to construct critical gentle capabilities and benefit company publicity.
Why Apply?
Capgemini offers a terrific launchpad for sparkling graduates looking to begin their careers within the corporate world. With an international reputation, top-notch schooling applications, and established career development, Capgemini equips you with the abilties needed to reach customer service and past. The corporation fosters a culture of continuous getting to know and increase, supported by means of a diverse and inclusive team.
You’ll gain palms-on experience, develop communication skills, and open doors to career opportunities in operations, consumer servicing, or management roles. If you’re enthusiastic, willing to examine, and ready to grow, this Voice Process role in Kolkata is your perfect start.
Apply Now:- Click here
More Jobs:-
- TCS Internship 2025 | Start Graduate Fresher Intern
- Genpact Internship 2025 | Graduate Intern Career
- HCLTech Fresher Graduate Hiring
- TCS Walk-In Drive 2025 Opportunities
Note: We are also on WhatsApp, LinkedIn, Google News, and YouTube, to get the latest news updates, Subscribe to our Channels. WhatsApp– Click Here, Google News– Click Here, YouTube – Click Here, and LinkedIn–Click Here. , Telegram – Click Here, and Twitter – Click here