- Zomato Job Vacancy
- Job Title: Customer Support Executive / Operations Associate / Delivery Partner Coordinator
- Location: PAN India (Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata & some distant flung roles available)
- Degree: Any Graduate Can Apply
- Employment Type: Full-time / Part-time / Contract-primarily based
- Experience Required: zero–3 years (Freshers Welcome)
- Salary Range: ₹20,000 – ₹45,000 consistent with month (primarily based on characteristic & enjoy)
About Zomato
Zomato is one of India’s predominant food tech companies, reworking how humans enjoy meal delivery and eating. With operations in more than one international location and partnerships with over three hundred 000 eating places, Zomato has grown into a powerhouse of innovation, era, and consumer satisfaction. We are constantly growing and seeking out recommended individuals to enrol in our assignment of turning in first-class meal opinions to masses and masses.
Current Openings: Zomato Job Vacancy
We are hiring for the following positions at some stages in unique departments:
1. Customer Support Executive
Responsibilities:
- Respond right away to client queries through smartphone, mail, and chat.
- Resolve order-related problems, which include delays, cancellations, or missing gadgets.
- Maintain information of customer interactions and transactions.
- Escalate unresolved queries to the applicable departments.
- Deliver splendid issuer to make certain immoderate consumer delight.
Skills Required:
- Excellent conversation competencies (English and one neighbourhood language desired).
- Ability to multitask and stay calm under pressure.
- Basic computer knowledge and familiarity with the CRM gadget.
2. Operations Associate
Responsibilities:
- Monitor orders the go with the flow and ensure timely processing of restaurant orders.
- Coordinate with shipping partners and eating places to address real-time issues.
- Analyse and file each day’s operational issues and endorse machine upgrades.
- Ensure the delivery and accuracy of the eating place menu information on the app.
- Conduct audits and maintain compliance with SOPs.
Skills Required:
- Good analytical and problem-solving abilities.
- Comfortable operating in rotational shifts (which include weekends).
- Proficiency in MS Excel or Google Sheets is a plus.
- Graduate diploma favoured, however now not mandatory.
3. Delivery Partner Coordinator
Responsibilities:
- Assist in onboarding new transport companions and conducting training sessions.
- Track regular average performance metrics, which include transport time, consumer scores, and cancellations.
- Provide assist and resolve grievances for shipping companions.
- Collaborate with the logistics group to enhance delivery routes and accomplice productiveness.
Skills Required:
- Strong interpersonal and organisational abilities.
- Familiarity with neighbourhood geography is an advantage.
- Fieldwork can be required for fine locations.
Why Join Zomato Job Vacancy?
- Dynamic Work Culture: Be part of a fast-paced, high-impact environment in which innovation and creativity are advocated.
- Career Growth: Plenty of studying possibilities, internal promotions, and publicity to pass-beneficial teams.
- Perks and Benefits: Competitive earnings, medical health insurance, ordinary performance bonuses, journey reimbursements, and employee discounts.
- Flexible Roles: Options for paintings-from-domestic roles in customer support and operations.
- Diversity & Inclusion: We have a laugh range and are dedicated to creating an inclusive place of job for all.
Eligibility Criteria: Zomato Job Vacancy
- Minimum educational qualification: 12th skip / Diploma / Graduate (varies via role).
- Proficiency in English and at least one nearby language.
- Basic computer competencies and familiarity with apps like Zomato/Swiggy.
- Freshers can practice; previous enjoy is a plus.
Work Environment: Zomato Job Vacancy
- Supportive crew environment with normal training and mentorship.
- Offices are placed in maximum vital hubs with reachable travel options.
- Tech-driven environment with real-time equipment and dashboards.
- Highly well-known typical performance companies are centred on collaboration, possession, and innovation.
How to Apply for Zomato Job Vacancy?
Interested applicants can walk in at our close by Zomato offices from Monday to Friday, 10 AM to five PM with an updated resume and ID evidence.
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