- Jobs for Freshers
- Job Title: Customer Support Executive / Technical Support Associate (Freshers)
- Company: Concentrix
- Job Location: Multiple places
- Job Type: Full-time particular)
- Experience: 0-3 Years of Experience
Company Overview:
Concentrix is a global commercial enterprise offering corporation that focuses on consumer engagement and industrial organisation preferred average overall performance. With operations in over 40 international locations and a collection of workers of more than three hundred 000 personnel, Concentrix provides advanced customer critiques for the world’s main companies in the course of various industries collectively including technology, finance, healthcare, retail, telecom, and further.
The business organisation is devoted to innovation, people improvement, and a lifestyle of excellence, making it a first-rate place of work for freshers trying to assemble a fulfilling career.
Eligibility Criteria: Concentrix Jobs for Freshers
- Education: Graduate or Undergraduate (Any Stream)
- Experience: 0–1 year (Freshers are advised to apply)
- Good communication abilities (English competencies required)
- Basic expertise in pc systems and typing abilities
- Willingness to work in rotational shifts (which includes night shifts, relying on the system)
Job Responsibilities: Concentrix Jobs for Freshers
1. Customer Interaction:
- Handle incoming calls, emails, or chats from clients professionally and courteously.
- Understand customer queries and offer appropriate answers or guidance.
- Ensure first-touch preference and hold excessive consumer satisfaction.
2. Technical Support (if relevant):
- Troubleshoot technical issues related to software program application software program, hardware, or services.
- Guide customers step-by-step to resolve technical queries or product usage problems.
- Escalate unresolved issues to higher-diploma help teams at the same time as important.
3. Data Management:
- Accurately replace customer facts in internal databases and systems.
- Maintain documentation for every consumer interaction for great and audit functions.
4. Compliance and Policies:
- Follow enterprise tips and tips all through all consumer interactions.
- Ensure all artwork is compliant with the patron’s necessities and data protection protocols.
Skills Required: Concentrix Jobs for Freshers
- Excellent verbal and written communication abilities
- Strong interpersonal and customer service talents
- Ability to multitask and control time successfully
- Basic technical data for troubleshooting (for tech aid roles)
- Problem-fixing mindset with a great and enthusiastic method
- Adaptability to a dynamic and speed-paced work environment
Why Join Concentrix Jobs for Freshers?
1. Learning & Development:
Concentrix gives big training for freshers to extend both mild and technical abilties. From onboarding packages to normal upskilling workshops, the learning in no way stops.
2. Career Growth:
Concentrix promotes internal mobility and offers set-up professional development plans. Freshers can grow to be senior roles in operations, extraordinary, education, and manipulate.
3. Inclusive Work Environment:
The business enterprise believes in variety and inclusion, presenting a supportive workspace that respects individual versions and encourages innovation and collaboration.
4. Recognition & Rewards:
Performance-based, totally complete incentives, month-to-month rewards, and annual charge determinations ensure that effort and excellence in no manner are ignored.
Work Schedule & Shift Details:
- Rotational shifts (24×7 environment, counting on the task)
- Five-day artwork week with rotational offs
- Overtime pay and night shift allowance are relevant
Interview Process: Concentrix Jobs for Freshers
The choice way for freshers consists of:
- HR Screening: An essential interview to recognise your background and communication skills.
- Online Assessment: May consist of aptitude, typing, and listening tests.
- Operations Round: A tool-precise interview with the hiring group.
- Offer & Onboarding: Selected applicants gain a suggestion letter and an onboarding time desk.
How to Apply for Concentrix Jobs for Freshers?
Interested applicants can walk in at Concentrix offices or apply online through the actual careers internet net internet page. You can also comply through pastime portals or recruitment partners. Make your resume highlight your communication abilities and academic history.
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