Walk in Interview in Chennai , Firstsource is hiring freshers for the role of Customer Support Associate (CSA) in its International Non-Voice Healthcare department below the ITES/BPO region. This possibility is good for individuals trying to kick-start their careers in customer support. Guided by using HR Recruiter Arun HR, the employer is looking for enthusiastic and dedicated applicants with remarkable conversation and problem-fixing abilties. The role offers a dynamic work environment in which freshers can gain precious exposure to worldwide healthcare support tactics. As part of a reputed global enterprise division, selected applicants will manage non-voice operations effectively, contributing to client delight and organizational achievement. Apply today!
Firstsource Fresher Career Overview
- Company:-Firstsource
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO/WFH
- Job Type:- Full Time
Walk in Interview in Chennai
Firstsource is undertaking a Walk-in Interview in Chennai for the position of Customer Support Associate (CSA) in the International Non-Voice Healthcare manner. This is a fantastic possibility for freshers and graduates who are seeking to start their careers in the BPO/ITES industry. Candidates with tremendous communication abilities and a passion for customer service are recommended to attend. The position involves assisting global healthcare customers through non-voice interactions, ensuring wonderful carrier shipping. Walk-in interviews are open now, and involved applicants can meet the HR crew without delay for spot selection. Don’t miss this danger to start your career with Firstsource in Chennai!
About the Role
The position of a Customer Support Associate (CSA) at Firstsource in the International Non-Voice Healthcare department includes dealing with customer queries and concerns via written and verbal exchange channels, inclusive of chat and electronic mail. This role is ideal for people with sturdy comprehension competencies and a focus on accuracy and professionalism. You’ll be interacting with global clients from the healthcare zone, ensuring their problems are resolved promptly and efficiently. The task offers a dynamic work environment, opportunities for gaining knowledge of, and a structured growth path within the ITES industry. Freshers are welcome to apply, making it a terrific access-degree opportunity.
Responsibilities Walk in Interview in Chennai
- Respond to client inquiries via chat, email, or ticketing structures in a timely and professional manner.
- Handle touchy healthcare-associated information with confidentiality and accuracy.
- Maintain carrier exceptional through adhering to internal protocols, compliance regulations, and worldwide requirements.
- Understand client requirements and remedy issues with a client-first technique. Walk in Interview in Chennai
- Escalate unresolved or complicated problems to the correct groups as important.
- Meet or exceed overall performance metrics, which include response time, decision time, and purchaser delight ratings.
- Collaborate with inner teams for procedure improvements and offer comments for reinforcing the patron experience.
- Participate in education classes and group conferences to stay up to date with new procedures, compliance necessities, and equipment. Walk in Interview in Chennai
- Ensure documentation of all interactions for destiny reference and audits.
- Maintain a fantastic and professional demeanor throughout all interactions, helping a lifestyle of customer-centric lifestyle.
Who Can Apply?
Fresh graduates from any area are recommended to apply, especially those with a passion for customer service and excellent written communication skills. Candidates ought to be snug running night shifts and in a dynamic, target-driven environment. Previous BPO or non-voice system revel in is a plus, however, no longer mandatory. Basic computer skills and the ability to examine new gear quickly are essential. Those with an eager eye for detail, the capability to multitask, and a commitment to maintaining confidentiality—specifically while dealing with healthcare-related data—are particularly suitable for this position. Walk in Interview in Chennai
Fluency in English and typing pace above average will bring benefits. Applicants should also be team-oriented and open to feedback. Freshers seeking to construct a profession inside the ITES/BPO sector, especially in global healthcare approaches, will advantage from this opportunity. The position is based totally in Chennai, so neighborhood candidates or the ones willing to relocate must apply. Immediate joiners are preferred. Candidates ought to bring a legitimate government ID and educational certificate for the interview process.
Why Apply?
This function at Firstsource offers a tremendous platform for freshers to enter the international BPO sector. It gives professional exposure to healthcare strategies, established education, and career improvement possibilities. You’ll paintings in a supportive environment with a focus on employee well-being and skill enhancement.
Firstsource is understood for its inclusive culture, timely salaries, and booming prospects. If you’re trying to kickstart your career with a globally diagnosed logo at the same time as developing strong professional conversation and hassle-fixing skills, this is the right location to start. Apply now and be part of a growing and dynamic team in Chennai!
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