Infosys Kolkata Jobs is offering interesting activity possibilities in its newly opened campus in New Town, Kolkata. This latest facility is set to create around five 000 direct jobs and lots more in supporting roles. Whether you’re a more energizing person or a person with some years of experience, Infosys has roles in software development, customer service, and enterprise technology control. The organisation is engaging in off-campus and walk-in drives for graduates from 2023 to 2025. With a focus on increasing innovation and an employee-friendly lifestyle, Infosys is an extraordinary place to kickstart or develop your profession properly here in Kolkata.

- Company:- Infosys
- Job Type:– Full Time, Permanent
- Salary:- Not Disclosed
- Work Mode:- WFO
- Experienced:- 10 – 15 Years
- Location:- Kolkata
- Qualification:- Any Specialization, Diploma in Computers
Job Description:- Infosys Kolkata Jobs
We are seeking a professional and experienced ServiceNow Developer to join our crew and help with the layout, configuration, implementation, and ongoing enhancement of the ServiceNow platform. You could be responsible for coping with the end-to-end technical lifecycle—right from making plans and execution to tracking and closure of duties—ensuring effective shipping of solutions that align with business desires.
In this function, you may work throughout a couple of ServiceNow modules, which include Incident, Change, Problem, Knowledge, Asset Management, CMDB, Service Catalog, Reporting, Agent Workspace, and Employee Center. You’ll observe your palms-on information in scripting, API integrations (REST/SOAP), and configuration to construct effective and scalable digital workflows. A thorough understanding of Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, Notifications, and SLAs/OLAs is vital.

The position also consists of enjoying Service Portal, Performance Analytics, Workflow/Flow Designer, and optionally, superior modules consisting of HAMPro, SAMPro, Discovery, and Integration Hub.
You will collaborate with friends, stakeholders, and clients to ensure seamless delivery of offerings and provide ongoing assistance, documentation, and troubleshooting. An ahead-questioning mindset is prime, as you’ll examine answer alternatives, conduct research, build proof-of-principles, and make contributions to defining requirements and exceptional practices.
If you are trying to be part of a group that drives virtual transformation and innovation, that is the opportunity for you!
Key Responsibilities and Requirements:- Infosys Kolkata Jobs
- Lead all technical aspects of ServiceNow platform configuration and implementation
- Develop and configure center modules (Incident, Change, CMDB, and so forth).
- Write advanced scripts (Business Rules, UI Policies, Script Includes, and many others).
- Integrate the usage of REST and SOAP APIs
- Customize Service Portal and Performance Analytics
- Design and adjust workflows using the Flow Designer
- Provide platform support and solve complex technical problems
- Collaborate with groups for solution transport
- Create documentation for approaches and solutions
- Research and compare technical solutions and construct POCs
- Contribute to improvement requirements and organizational projects
Preferred skills:- Infosys Kolkata Jobs
- Strong palms-on revel in with the ServiceNow platform
- Proficient in ServiceNow development and customization
- Good know-how of IT Asset Management (ITAM)
- Experience working with IT Service Management (ITSM) modules
- Familiar with Configuration Management Database (CMDB)
- Knowledge of HR Service Delivery (HRSD) workflows
- Exposure to Governance, Risk, and Compliance (GRC) answers
- Understanding of IT Operations Management (ITOM) practices
- Experience with Customer Service Management (CSM) in ServiceNow
About Company:- Infosys Kolkata Jobs
We are an international leader in virtual transformation and IT offerings, empowering groups throughout industries to embody the era and innovate with self-belief. With decades of experience, we specialise in turning in stop-to-cease answers that help groups streamline operations, decorate purchaser stories, and boost growth.
Our service offerings consist of application improvement, cloud computing, employer automation, statistics analytics, cybersecurity, infrastructure management, and platform engineering. We take pride in our ability to combine deep enterprise information with current technology like AI, gadget gaining knowledge of, IoT, and blockchain to drive significant exchange.

At the heart of our fulfillment lies our people. We are domestic to a diverse and gifted group of workers spread across continents, united by a shared vision of handing over excellence. Our collaborative culture encourages continuous getting to know you, innovation, and leadership at every stage. We make investments heavily in training, upskilling, and personal improvement to make sure our groups are constantly prepared for what’s next.
We work with some of the sector’s most respected manufacturers, helping them solve complex business challenges, stay aggressive, and demonstrate their operations. Our client-first method, we don’t simply deliver solutions—we construct long-term partnerships grounded in trust, transparency, and shared achievement.
As we look to the future, we remain devoted to riding digital transformation responsibly and sustainably. We believe in using technology as a force for good—empowering communities, reducing environmental impact, and creating inclusive possibilities for all.
Whether you’re a purchaser, associate, or future group member, we invite you to sign up for us on our adventure to form a better, more linked global.
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