Conduent Walk-in Drive in Bangalore: Are you a communication wizard with a habit of solving problems? Do you thrive in a dynamic, global environment and see night shifts as an opportunity for development and better awards? If you replied yes, your next career step is waiting for you! A global leader at Business Process Services is hosting a mega conduit walk-in drive in Bangalore for a global leader, Conduent, interested and experienced professionals.
- Job Role: Customer Support / Associate – International Voice Process
- Salary: Rs 3.25-3.75 Lacs P.A.
- Location: Bengaluru, Karnataka
- Company: Conduent
- Qualification: Graduation Not Required
- Experience: 0 to 5 years (freshers are strongly encouraged to apply!)
About Conduent
Conduent is a global business process service and solution company that takes advantage of cloud computing, automation, and advanced analytics to have extraordinary performance for Fortune 100 companies and government institutions. Working in more than 20 countries, they are leading in customer experience management, transaction processing, and digital change. With a vast workforce, Conduent focuses on distributing mission-critical services that increase efficiency, reduce costs, and improve results for customers, and they serve millions daily.
Job Description:
Join Kanduint’s dynamic team in Bengaluru. This role involves handling inbound and outbound calls for global customers, mainly during the night shift. Your experts will provide customer aid, answer questions, anensure d ensure ensure high customer satisfaction will be ensured. There is a need for flow, excellent communication skills, and a degree in English. Freshers and experienced professionals (0–5 years) are welcome. This is a great opportunity to make a career with a major global trade service provider.
Why condemnation? More than just one brand
With a rating of 3.4 based on approximately 75,000 reviews, Kanduint stands as a force for its mass and impact. But what does it mean to work there?
- Global Exposure: You are only handling any customer service; You will mainly manage international voice processes for customers and customers around the world, from the US and Britain markets.
- Stability and Development: As a large venture, Canduint offers immense job stability, a structured career progress path, and comprehensive training programs to improve its skills.
- Infrastructure: The state -of -the -art fields in Bengaluru are designed for comfort and productivity, especially for those working night shifts.
Key Responsibilities: Walk-in Drive in Bangalore
In this role, you will be the first point of contact forr international customers, representing the customer brand you are assigned. Your primary duties will include handling inbound and
- And outbound customer calls for customers located in North America or Europe.
- Providing exact and professional customer service on time by solving questions related to products, Services, technical support, or account management.
- Using various communication channels and CRM tools to log interactions, update customer information, and track issues for resolution.
- Following strict quality standards and compliance protocols to ensure customer data security and privacy.
- Complete personal display goals such as average handling time (AHT), customer satisfaction (CSAT), and first call resolution (FCR), and more than that.
- Increase complex issues to the departments or senior team members according to defined procedures.
- Stay updated with product knowledge and process through regular training sessions.
Desired Qualifications and Skills for Walk-in Drive in Bangalore:
To be a successful candidate in this condemnation in the drive in Bangalore, you must be:
- Excellent oral communication: fluent and pronounced English speaking skills are non-conventional. You should be able to clarify ideas clearly and confidently.
- A graduate is required: A Bachelor’s degree is required in any stream from a recognized university.
- Tech-Sevavnes: Basic computer navigation skills and proficiency are necessary to use MS Office.
- Customer-centered attitude: a real passion to help people and a patient, sympathetic display.
- Problem-solution skills: active hearing ability, understanding the main issuessand providing effective solutions.
- Adaptability: Working in a target-driven environment and flexibility to be quick to new procedures.
Why drive in drive? Benefits of face-to-face conversation:
- Quick impression: Your confidence and communication skills are best displayed in person. A firm handshake and a confident smile can have a permanent effect that a digital resume cannot.
- On-the-spot evaluation: Hiring team can conduct initial screening and interview in a single day, enhancing the hiring process.
- Immediate response: You understand how you performed immediately, reduced anxiety, and waited
- Direct interaction: This is a chance to ask the HR team direct questions and get a real experience of the company’s culture.
How to prepare for a Walk-in drive in Bangalore:
Preparation is important to complete any interview. Here is a quick checklist for you:
- Update your resume: Copy several printed copies of your updated resume. If possible, place it on a page, and highlight your communication skills and any relevant experience.
- Professional dress: First impressions matter. Opt for business casuals – formal shirts, trousers, skirts, and blazers. This shows that you are serious about the opportunity.
- Practice your communication: Join English conversations, read the newspapers loudly, or practice with a friend. Be prepared for a small self-introduction.
- Research: Learn a little about condemnation, its customers, and its values. It shows initiative and real interest.
- Prepare for general questions: “Tell me about yourself.” Be ready to answer questions like “Why do you want to work on a night shift? ” And, “How do you handle an angry customer?”
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