- Walk in Drive in Gurgaon – BPS BPO
- Job Title: Customer Success Associate
- Company: Human Before Resource
- Degree: Graduation Not Required
- Salary: INR 2-5 Lacs P.A.
- Location: Gurgaon
- Experience: 0 – 5 Years
- Work Mode: WFO
About Human Before Resource
We are a major global trade process service (BPS), Business Process Outsourcing (BPO), and Knowledge Process Outsourcing (KPO) provider, which is relied upon by top Fortune 500 companies. With years of expertise in customer aid, technical assistance, and back-office solutions, we aim to provide an extraordinary customer experience driven by innovation and technology.
Our strength lies in providing sequential outsourcing services in industries like banking, insurance, healthcare, telecom, e-commerce, and IT. By taking advantage of advanced equipment and skilled professionals, we ensure smooth business operations for customers worldwide.
We believe in building a culture where every employee has the right to learn, grow, and contribute. Our training programs are designed to enhance communication, process knowledge, and customer interaction skills, allowing our workforce to succeed in the international environment.
As a forward-thinking organization, we embrace digital changes and encourage employees to upskill for the roles prepared for the future. Whether it is a voice or non-voice process, we are committed to creating an environment that is rewarding, professional, and friendly.
For job seekers, we provide exciting opportunities with spot selection, spot offer, and spot joining, making your career travel fast and free from trouble. If you are emotional about customer service and want to be a part of a global team that gives importance to talent, innovation, and development, then this is the right place for you.
Job Description: Walk in Drive in Gurgaon
We are hiring procedure colleagues for international voice and non-dispensing processes in one of the major MNC BPO/KPO firms. This is a great opportunity for freshers and experienced candidates who want to create a successful career in the international customer aid industry.
As a process partner, your role will include handling international customer questions, providing solutions through call, email, or chat, and ensuring a smooth customer experience. Candidates with excellent communication skills in English, a customer-first mentality, and the ability to adapt to rotational innings will be perfect for this role.
Voice Process (International): You will interact with global customers on calls, solve their concerns, provide solutions, and ensure satisfaction.
Non-Vehicle Process: You will manage customer questions through email or chat, process data, and ensure accuracy and timeliness in service distribution.
For this role, candidates must be flexible to work in rotational shifts, including night shifts, to serve international customers. Strong communication, mutual skills, and the ability to work under pressure are the major properties we find.
We are offering spot selection, spot offers, and spot joining, which ensure a fast-track hiring process. With a competitive salary package, attractive incentives, and additional advantages, this opportunity provides both career stability and development.
If you are emotional about working in customer service, you are eager to learn, and to join immediately, apply now and become part of a dynamic global team.
Key Responsibilities: Walk in Drive in Gurgaon
- Handle international voice and non-ubal procedures professionally
- Solve customer questions via call, chat, or email
- Complete display goals including accuracy, quality, and productivity
- Provide excellent communication and support experience
- Ensure timely documentation and reporting of customer issues
Education and Qualifications: Walk in Drive in Gurgaon
- Minimum: 12th pass/diploma / any graduation
- Excellent communication skills in English
- Freshers and experienced candidates can apply
- Liked immediate joiners
Benefits and Salary: Walk in Drive in Gurgaon
- Salary: ₹ 20,000 – ₹ 45,000 NTH
- Spot selection, spot offer, and spot joining
- Health insurance and other allowances
- Attractive encouragement based on performance
- Career growth in a major MNC
Documents to Carry
- Start updating again
- Government ID proof (Aadhaar, PAN, etc.)
- Educational certificate (original and photocopy)
- Passport-shaped photos
FAQ:
Q1: Is this role open to freshers?
Yes, both freshers and experienced candidates are welcome.
Q2: What are the working hours?
Rotational shift with night shifts.
Q3: Do I need excellent English?
Yes, strong English communication is necessary for international processes.
Q4: What is the process of joining?
Spot selection, spot offer, and spot joining.
Q5: What are the opportunities for development?
You can grow in senior roles like team leader, trainer, or quality analyst.
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