Job Overview: IT Fresher Jobs in Bangalore
Teleperformance is inviting applications for the status of customer service executive in Bengaluru (Marathhalli), one of the world’s leading business processing (BPOs) and customer experience management companies. Known for its global presence and people-first culture, Teleperformance offers a perfect opportunity for recent graduates and experienced professionals to start their careers in IT-based customer service.
The role involves handling voice and non-voice client inquiries for domestic and international processes, which makes it ideal for candidates who are enthusiastic about communication and client engagement.
Highlights (Summary)
- Company: Teleperformance
- Role: Customer Support Executive
- Location: Marathahalli, Bangalore
- Qualification: Any Graduate/Undergraduate
- Experience: 0–3 years
- Salary: ₹2–4 LPA
Eligibility Criteria
To apply for the Teleperformance Customer Support Executive Status in Bangalore, candidates must complete the following criteria:
- Education: Any graduate or undergraduate from any field.
- Experience: 0-3 years of experience (freshers are welcome).
- Communication Skills: Strong command of English, along with any regional or foreign language.
- Work Mode: Office Fissure Work.
- Location: Marathalli, Bengaluru.
- Join: Immediate joiners are chosen.
- Shift: Day or rotational shift based on the process (domestic/international).
Key responsibilities
As a Teleperformance Customer Support Executive, your primary duties will include:
- Effectively managing customer questions through Calls, LS, Chat,s or Emails.
- Providing accurate and timely information to customers.
- Management of voice and non-voice processes for domestic and international customers.
- Guaranteed high customer satisfaction by providing quality support.
- Maintaining the appropriate record of interaction in the CRM system.
- According to the company’s protocol, increasing issues of unused issues in senior teams.
- Working together with the Operations Team to achieve the targets of operations and KPI.
Essential skills:
To be excellent in this situation, candidates must have a combination of communication, technical, and interpersonal skills:
Technical skills:
- Basic computer skills and familiarity with MS Office (Word, Excel, Outlook).
- Ability to use CRMS Software or Ticketing Systems.
- Type for chat/non-voice processes.
Soft skills:
- Excellent oral and written communication skills in English.
- Strong hearing and problem-solving skills.
- Teamwork, adaptability, and positive attitude.
- Time management and multitasking capabilities.
- Sympathy and patience in handling customer concerns.
Salary and benefits
Provides a competitive pay package in the range of to 2 to 4 LPA based on the telephone experience and skill level.
Advantages and Benefits include:
- Exhibition-based incentives and bonuses.
- Paid training and skill improvement programs.
- Health and insurance benefits.
- Employee engagement activities and global career opportunities.
- Growth opportunities for high-performance people.
Selection process
The process of hiring a teleperformance for a customer service executive usually includes the following stages:
- Application Online Application Assessment
- Telephone or Virtual Interview
- HR round (communication and behavioral evaluation)
- Final round of operation
- The selected candidates will receive an offer letter after their documents have been verified.
Application Process for Customer Service Jobs in Bengaluru
To apply for the latest Teleperformance IT Jobs in Bangalore 2025, follow these steps:
- Visit the official Teleperformance Career Page or Authorized Job Portals.
- Search for “Customer Support Executive – Bangalore (Marathalli)”.
- Click Apply now and fill in your details carefully.
- Upload your updated resume and complete the skills assessment (if necessary).
- Expect more communication from the HR team for the interview schedule.
Frequently Asked Questions: Teleperformance Recruitment 2025
Q1. Who can apply for Teleperformance Customer Service Executive Jobs?
Any graduate or undergraduate with good English communication skills may apply.
Q2. What is the salary for this position?
Depending on the salary, experience, and influence, ₹ 2 to 4 LPA.
Q3. Is this work from the home facility?
No, this is the function of the Office Fissure located in Marathalli, Bengaluru.
Q4. What kind of process is there for this job?
Teleperformance is rented for Voice, non-voice, and backend processes (both national and international).
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