Job Overview
Startek is hiring passionate and dynamic individuals for the Key Account Manager (KAM) position at its Bengaluru office, located at St. Johns Road, Shivaji Nagar. This opportunity is ideal for candidates who enjoy working in fast-paced environments, have strong analytical abilities, and understand the functioning of the e-commerce ecosystem. With compensation up to 29,000 CTC, this role provides remarkable exposure to business development, seller management, and revenue optimization.
The Key Account Manager will handle 20–30 sellers, ensure smooth operations, and strategize to improve sales, ROI, and overall business performance. The candidate will play a critical role in analyzing data, understanding market dynamics, handling pricing strategies, and driving growth across each assigned account.
Startek, recognized globally for its customer experience excellence, brings together technology, people, and data. With a presence across 12 countries and a team of 38,000 professionals, it offers an enriching work culture, strong values, and excellent learning opportunities.
Highlights (Summary)
- Designation: Key Account Manager (KAM)
- Location: Electronic City Phase 2 & Shivaji Nagar, Bengaluru
- Qualification: Any Graduate with 1-year experience / MBA Fresher
- Compensation: Up to 29,000 CTC
- Languages Required: English & Hindi (mandatory)
- Skills Required: Excel, Analytics, Sales Knowledge, E-commerce Understanding
- Type of Work: Work from Office
- Dates: 2nd December – 20th December, 10:00 AM – 3:00 PM
- Walk-in Available: Mention Naukri as a reference
Eligibility Criteria
To apply for the Key Account Manager role, candidates must meet the following requirements:
- Education: Any graduate is eligible. MBA freshers are also encouraged to apply.
- Experience: Minimum 1 year of experience preferred. MBA freshers with strong analytical or marketing knowledge are accepted.
- Communication Skills: Strong communication in English and Hindi is mandatory.
- Technical Skills:
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Proficient in Excel (VLOOKUP, Pivot Table, Formulas)
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Understanding of dashboards and data interpretation
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Comfortable with seller analysis and reporting
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Business Knowledge:
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Awareness of e-commerce functioning
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Knowledge of online sales, product listing, and pricing models
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Ability to understand seller revenue metrics
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Candidates must be proactive, analytical thinkers who enjoy solving problems and working with sellers in a dynamic marketplace environment.
Key Responsibilities
The KAM role is crucial to helping sellers grow on the e-commerce platform. The responsibilities include:
1. Seller Account Management
You will manage 20–30 seller accounts, ensuring they achieve their revenue and ROI targets. This includes reviewing their performance, tracking sales, and identifying growth opportunities.
2. Business Development & Strategy
As a KAM, you will strategize ways to increase sellers’ product visibility, enhance listing quality, and optimize pricing based on market research. You will prepare weekly and monthly business plans for each seller.
3. Data Analysis & Reporting
You will analyze sales reports, pricing trends, and buyer behavior to help sellers improve their overall performance. Expertise in Excel is essential to handle data and create insightful reports.
4. Revenue & ROI Improvement
Your role requires strategizing for:
- Price reduction
- Advertisement revenue optimization
- ROI calculations
- Improving conversion rates
- Enhancing product visibility
5. Market Research
Staying updated with industry trends, competitive pricing, seasonal demands, and market changes is essential for recommending actionable strategies to sellers.
6. Coordinating with Sellers
You will coordinate and communicate with sellers regularly, helping them understand performance gaps, marketing strategies, and growth plans.
7. Innovation & Idea Generation
Bringing new ideas to increase sales for sellers on marketplace platforms is a vital part of the role.
Skills Required
To be successful in this role, the following skills are essential:
- Strong interpersonal and communication skills
- Advanced Excel abilities
- Good understanding of E-commerce operations
- Problem-solving ability
- Good thought process and data-driven mindset
- Mathematical calculation skills
- Ability to build professional relationships
- Strong client handling and negotiation skills
Salary & Benefits
Startek offers a competitive salary package and several benefits to employees:
Salary
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CTC Up to ₹29,000
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Performance-based incentives for achievers
Benefits
- Cafeteria
- Office Cab/Shuttle Services
- Health Insurance
- Office Gym
- Professional Degree Assistance
- Child Care Facility
These benefits help create a supportive work environment, encouraging personal and professional growth.
Selection Process
The selection process includes:
- Walk-in / Online Application
- HR Screening
- Aptitude and Communication Assessment
- Technical & Analytical Interview
- Final Managerial Round
- Offer Release
Candidates who meet the criteria and demonstrate strong analytical ability stand a high chance of selection.
Application Process
You can apply using either method:
1. Walk-in Application
Visit the office between 2nd and 20th December, between 10:00 AM and 3:00 PM:
Address:
41, St John’s Rd., Rukmani Colony, Shivaji Nagar,
Bengaluru, Karnataka 560042
Mention Naukri as your reference during entry.
2. Applying Online
You may fill out the application form through job portals like Naukri or company career pages.
3. What to Carry for a Walk-in
- Updated Resume
- Government ID Proof
- Educational Certificates (copy)
- Pen & Notebook
Why Join Startek Jobs?
Startek is a global leader in customer experience and business process optimization. Working here provides:
Strong Career Growth
You gain hands-on experience in managing sellers, understanding e-commerce, and analyzing business operations.
Global Exposure
Startek operates in 12 countries with 38,000+ employees, giving you access to global best practices.
Skill Development
You learn:
- Data analysis
- Seller relationship management
- Advanced Excel
- Business strategy
- Online marketplace functioning
Supportive Work Environment
Startek values teamwork, innovation, and employee well-being.
Stability & Professional Growth
As a global CX company, Startek offers long-term growth, learning opportunities, and job security.
About the Company – Startek
Startek is a global Customer Experience (CX) solutions provider offering technology-driven services to leading brands. With more than 38,000 professionals across 12 countries, Startek brings together people, technology, and data to deliver world-class customer experiences.
The company focuses on creating a positive work environment where diversity, inclusion, and professional development are the foundation of everyday operations. Whether in customer support, digital transformation, e-commerce management, analytics, or business consulting, Startek empowers its employees with training, opportunities, and innovative tools to succeed.
By joining Startek, you become part of an organization that is committed to excellence and dedicated to improving customer satisfaction through innovation and operational efficiency.
Conclusion
The position of Key Account Manager at Startek Bengaluru is an excellent opportunity for individuals who want to build a strong career in the e-commerce domain. With a focus on seller management, data analysis, business growth strategies, and revenue optimization, this role provides outstanding industry exposure. The salary, benefits, work culture, and growth opportunities make it one of the most promising career choices for graduates and MBA freshers.
If you have strong analytical skills, good communication abilities, and a passion for e-commerce, this is a perfect chance to step into a rewarding and future-ready career.
FAQs – Startek Key Account Manager Job
Q1. What is the role of a Key Account Manager?
Ans. A KAM manages seller accounts, analyzes data, and strategizes to improve revenue and ROI.
Q2. Is experience required?
Ans. Graduates with 1 year of experience or MBA freshers can apply.
Q3. Is Excel important?
Ans. Yes, advanced Excel is mandatory.
Q4. What languages are required?
Ans. English and Hindi are compulsory.
Q5. What is the salary offered?
Ans. Up to ₹29,000 CTC.
Q6. What is the work mode?
Ans. Work from the Office.
Q7. Can I walk in without applying online?
Ans. Yes, candidates can walk in directly.
Q8. What is the company’s location?
Ans. 41, St John’s Road, Shivaji Nagar, Bengaluru.
Q9. What benefits are offered?
Ans. Cab service, insurance, gym, cafeteria, childcare, and more.
Q10. Is Startek a good company?
Ans. Yes, it is a global organization with strong values and excellent growth opportunities.
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