Job Overview – SAP MDM Material Master & Customer Master
Cognizant is hiring professionals with strong expertise in SAP Master Data Management (MDM), specifically in SAP Material Master and SAP Customer Master. This role falls under Operations Support within the Customer Success, Service & Operations department. As a full-time, permanent opportunity, the position is ideal for candidates who have hands-on experience in maintaining, updating, validating, and optimizing master data within SAP systems. The goal of this role is to ensure clean, accurate, reliable, and business-ready master data that supports seamless operations across the enterprise.
As a global leader in IT services and business transformation, Cognizant empowers organizations with deep insights and real-time decision-making capabilities. By harnessing advanced technologies, the company helps clients stay one step ahead in an extremely competitive and rapidly changing digital world. This role contributes directly to that vision by maintaining high-quality master data essential for business continuity.

Highlights (Summary)
- Role: Operations Support – SAP MDM (Material Master & Customer Master)
- Industry: IT Services, Consulting, and Business Transformation
- Department: Customer Success, Service & Operations
- Employment Type: Full Time, Permanent
- Experience Required: SAP MDM Material Master & SAP Customer Master
- Skills: SAP Master Data Management, SAP MDM, SAP Material Master, SAP Customer Master
- Education: Any Graduate can apply
- Location: Typically India (varies based on Cognizant offices)
- Ideal for: Candidates experienced in end-to-end master data management processes
Eligibility Criteria
To qualify for this role, candidates should meet the following requirements:
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Educational Qualification
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UG: Any Graduate
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Background in business, IT, commerce, or engineering is preferred but not mandatory.
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Experience Requirements
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Must have hands-on experience with SAP MDM Material Master
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Experience with SAP Customer Master is essential.
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Should have practical knowledge of master data creation, updation, validation, and cleansing.
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Technical Competencies
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Strong understanding of SAP modules and business processes
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Familiarity with SAP ECC or SAP S/4HANA environments
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Knowledge of data governance, validation rules, and data quality checks.
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Soft Skills
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Strong communication skills
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Ability to collaborate across teams
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Problem-solving skills
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Attention to detail
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Key Responsibilities
As an SAP MDM Executive at Cognizant, the responsibilities include managing the accuracy, consistency, and completeness of all master data entries in SAP. Below are the major responsibilities:
1. Material Master Data Management
- Create, modify, and maintain Material Master records.
- Validate material attributes such as units of measure, procurement type, valuation classes, and descriptions.
- Ensure data accuracy according to business and compliance guidelines.
- Work collaboratively with procurement, production, and warehouse teams to ensure uniform data standards.
2. Customer Master Data Management
- Create and maintain Customer Master records, including sold-to, ship-to, payer, and bill-to details.
- Handle credit limits, payment terms, tax details, and partner functions with accuracy.
- Ensure alignment with global and local business standards.
3. Data Governance and Quality
- Implement data validation rules to minimize errors.
- Regularly audit master data for duplication, inconsistencies, and inaccuracies.
- Work closely with business users to ensure data completeness.
4. Cross-Functional Collaboration
- Coordinate with sales, finance, procurement, logistics, and supply chain teams.
- assist with audits and internal reviews.
- Act as a point of contact for master data–related issues.
5. SAP Support and Issue Resolution
- Troubleshoot SAP master data issues.
- Ensure quick turnaround times for data requests.
- Support system upgrades, migrations, and quality testing.
Skills Required
To perform effectively in this role, candidates should possess the following skills:
Technical Skills
- SAP Master Data Management (MDM)
- SAP Material Master
- SAP Customer Master
- SAP ECC or S/4HANA
- Data quality management
- Data validation and cleansing
- Knowledge of business processes (procurement, sales, logistics)
Soft Skills
- Analytical thinking
- Effective communication
- Problem-solving
- Time management
- Team collaboration
- Attention to detail

Salary & Benefits
The salary for this role depends on experience, location, and interview performance. Generally, SAP MDM positions offer competitive packages due to the crucial nature of master data in enterprise operations.
Salary Range in India (Approx.)
- 0–2 Years Experience: ₹3.5–₹5.5 LPA
- 2–4 Years Experience: ₹5.5–₹8.5 LPA
- 4+ Years Experience: ₹8.5–₹12 LPA or more
Benefits at Cognizant
Cognizant provides a comprehensive benefits package, which may include:
- Health insurance
- Office cab/shuttle
- Job and soft skill training
- Office gym
- Cafeteria access
- Free meals (in some locations)
- Work-life balance support
- Career advancement programs
- Skill development & certifications
Selection Process
Cognizant follows a structured hiring process. The steps may vary based on seniority, but generally include:
- Application Submission
- Initial HR Screening
- Technical Interview – SAP MDM (Material & Customer Master)
- Managerial Round
- HR Discussion – Salary & Final Fitment
- Offer Letter & Onboarding
Candidates with hands-on SAP MDM exposure have a strong advantage during evaluation.
Application Process
Applying Online
To apply for this role, follow these steps:
- Visit the official Cognizant Careers website.
- Search for “SAP MDM Material Master” or “SAP Customer Master” roles.
- Select the job description that matches your profile.
- Click Apply Now and log in or create an account.
- Upload your updated resume.
- Complete the online application form.
- Submit and track your application status.
It is recommended to keep your resume aligned with the required skills and include relevant SAP projects or responsibilities.
Why Join Cognizant Jobs?
Working at Cognizant offers numerous advantages:
1. Leading Global IT Brand
Cognizant is one of the world’s top digital transformation and IT consulting companies, providing long-term career security.
2. Opportunities for Growth
Employees get regular training, certifications, and opportunities to work on global projects.
3. Collaborative Work Culture
A friendly, inclusive, and supportive environment helps employees grow both personally and professionally.
4. Exposure to Global Clients
You get hands-on experience working with international clients from multiple industries.
5. Employee-Friendly Policies
Cognizant promotes work-life balance, diversity, and mental wellness programs.
About Cognizant
Cognizant is one of the world’s leading IT services and digital transformation companies, known for helping businesses modernize their technology, improve customer experiences, and stay competitive in a rapidly evolving digital world. Headquartered in Teaneck, New Jersey, the company operates across more than 40 countries and serves clients in industries such as banking, healthcare, retail, manufacturing, and technology. With a strong focus on innovation, Cognizant uses advanced technologies like cloud computing, artificial intelligence, automation, analytics, and digital engineering to solve complex business challenges. The company follows a client-centric approach, ensuring solutions are tailored to meet specific business needs while enabling long-term growth. Cognizant is also known for its global delivery model, where teams from different countries collaborate to offer high-quality, cost-effective, and scalable solutions.
In India, Cognizant is one of the largest employers in the IT sector, with a workforce of thousands spread across cities like Chennai, Bangalore, Hyderabad, Pune, and Kolkata. The company is highly respected for its learning culture, extensive training programs, and career development opportunities. It encourages employees to upgrade their skills through certifications, workshops, and hands-on project exposure. Cognizant also places strong emphasis on diversity, inclusion, and employee well-being, offering benefits such as insurance, flexible working options, and mental wellness programs. The company’s mission is to empower clients with the insights and tools they need to anticipate customer demands and respond instantly to market changes. Over the years, Cognizant has built a strong reputation for delivering reliable, innovative, and future-ready solutions that help organizations transform digitally. With its commitment to technology, talent development, and global collaboration, Cognizant continues to be a trusted partner for businesses worldwide.

Conclusion
The role of an SAP MDM Executive (Material Master & Customer Master) at Cognizant is an excellent opportunity for individuals looking to build a strong career in master data management. The position offers exposure to global clients, learning opportunities, and a work environment that supports growth and innovation.
With the increasing need for accurate and synchronized master data in digital enterprises, SAP MDM has become one of the most important and in-demand career paths. Candidates who possess SAP Material Master and Customer Master experience will find this role both rewarding and impactful, contributing directly to seamless business operations across industries.
FAQs – Cognizant SAP MDM Job
Q1. Who can apply for this role?
Ans. Any graduate with SAP MDM Material Master & Customer Master experience.
Q2. Is SAP MDM a good career?
Ans. Yes, SAP Master Data roles are in high demand due to their importance in enterprise operations.
Q3. What skills are required?
Ans. SAP Material Master, SAP Customer Master, data analysis, and attention to detail.
Q4. What is the work environment at Cognizant?
Ans. Supportive, flexible, employee-friendly, and growth-oriented.
Q5. Does Cognizant provide training?
Ans. Yes, Cognizant offers job skill training and continuous learning programs.
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