- Wipro Hiring Process Associate
- Job Title: Process Associate
- Company: Wipro
- Degree: Any Graduate Can Apply
- Salary: INR 3-8/-LPA
- Location: India
- Experience: Freshers Can Apply
Company Overview
Wipro is one of India’s leading global technology and business process management companies, providing digital transformation, IT services, consulting and outsourcing solutions to clients in over 60 countries. Known for its strong work culture, learning ecosystem and employee-centric policies, Wipro provides young professionals with a stable platform to launch and grow their careers. For new and early career candidates, the company offers structured training, real-time project exposure and numerous opportunities for skill enhancement.
Job Description: Wipro Hiring Process Associate Job
Wipro is hiring Process Associates to support business operations in customer service, finance, data processing and backend support functions. This role is ideal for candidates who are detail-oriented, organised and comfortable working in a fast-paced environment. As a Process Associate, you will handle day-to-day operational tasks, assist internal teams, interact with customers, and ensure process accuracy and compliance.
This position requires strong communication skills, the ability to follow guidelines, and a professional approach when working with confidential data. Wipro will provide complete training, making it an excellent opportunity for freshers looking to start their careers in the corporate sector.
Key Responsibilities
- Manage customer queries via email, chat or call, depending on process requirements.
- Perform data entry, validation and documentation with a high level of accuracy.
- Support backend operations such as processing requests, updating records, and validating customer information.
- Coordinate with internal teams to resolve issues and ensure smooth workflow.
- Follow process guidelines, quality standards and SOPs defined by Wipro.
- Maintain confidentiality when handling sensitive business or customer data.
- Meet daily productivity goals, deadlines, and quality benchmarks.
- Provide timely updates to team leaders or managers regarding growth and challenges.
- Contribute to continuous process improvement by identifying deficiencies or inefficiencies.
Eligibility / Criteria
| Requirement | Details |
|---|---|
| Education | Any Graduate (B.Com, BBA, BA, B.Sc, BCA, BE/B.Tech accepted depending on project needs) |
| Experience | Freshers or 0–2 years of experience in BPO/operations/customer service |
| Skills Required | Good communication skills, MS Office basics, typing accuracy, and time management |
| Shift Flexibility | Willingness to work in rotational shifts/night shifts, depending on process |
| Location | Hiring for major cities like Bangalore, Hyderabad, Pune, Chennai, Noida & Gurgaon |
salary and benefits
- Competitive salaries for entry-level roles
- Performance Bonuses and Incentives
- Paid Holidays and Vacation Benefits
- Health insurance for employees and dependents
- Career advancement opportunities in various departments
- Free training programs, certification assistance, and skill-building workshops
- Work from the office or hybrid option (depending on the project)
interview process
- Online Application and Resume Screening
- Competency/Communication Assessment
- hr interview
- Operations/Customer Rounds (if applicable)
- Final Offer Rollout
documents to carry
- updated resume
- government ID proof
- Educational Certificate (Original + Copies)
- passport-size photo
- Experience letter (if applicable)
How to apply
Candidates can apply through the official Wipro career portal, Naukri, job platforms like LinkedIn or through the walk-in drive posted by the company. Submit your updated resume, complete the application form, and appear for assessment as per the schedule.
FAQ
1. Is this job suitable for newcomers?
Yes, Wipro hires many new hires for Process Associate roles and provides complete training.
2. What technical skills are required?
Basic computer knowledge and communication skills are sufficient.
3. What are the working hours?
Shift hours depend on the project – may include rotational or night shifts.
4. Is work from home available?
Some practices offer hybrid or WFH options depending on business needs.
5. What is the career development path?
Process Associates can move into senior associate, team leader, trainer, QA or SME roles.
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