Job Overview: Field Sales Representative
The KYC Executive role at ANZ plays a crucial part in ensuring that every customer relationship meets regulatory and compliance standards. This role focuses on completing Know Your Customer (KYC) documentation, validating information, reviewing customer profiles, and ensuring smooth coordination across stakeholders. The position requires a deep sense of responsibility because it directly supports the bank’s commitment to preventing financial crime, ensuring transparency, and strengthening trust with institutional clients.
As a KYC Executive, you engage with customers, explain compliance requirements, guide them through the documentation process, and gather accurate information. You also communicate closely with internal teams to resolve discrepancies, manage escalations, and ensure the completion of all KYC activities within deadlines. The job is client-facing, analytical, and compliance-driven, making it ideal for individuals who enjoy detailed work, problem-solving, and interacting with multiple business units.
ANZ values customer wellbeing, strong governance, integrity, and service quality. This role provides a strong platform for professionals to build careers in banking operations, financial crime compliance, AML-CTF processes, and institutional banking. With supportive leadership, structured training, flexible working options, and an inclusive work culture, ANZ offers the perfect environment for long-term career development in the financial services industry.
Highlights (Summary)
- Role: KYC Executive (Field Sales Executive job title in portal, but functionally KYC Operations)
- Industry: Banking & Financial Services
- Department: Institutional KYC / Compliance / Sales Support
- Employment: Full-Time, Permanent
- Education: Any Graduate / Any Postgraduate
- Experience: Experience with stakeholders and KYC systems preferred
- Key Areas: KYC, AML/CTF, documentation, stakeholder coordination
- Benefits: Training, cab, free meals, health insurance, cafeteria, gym
Eligibility Criteria
To qualify for this role at ANZ, candidates must meet the following criteria:
- Minimum UG degree in any discipline
- PG degree is an advantage, but not mandatory
- Strong verbal and written communication skills
- Ability to work with internal and external stakeholders
- Understanding of KYC, AML, CTF guidelines
- Familiarity with banking systems such as GOLDTIER, CACHE, ORION, MIDANZ, and DSD
- Good computer literacy
- Strong analytical mindset for identifying anomalies
- Professional behavior, customer-centric approach, and time management
- Ability to adapt to changing regulatory policies
Key Responsibilities
The responsibilities of the ANZ KYC Executive include:
- Facilitating KYC directly with customers on behalf of Institutional Relationship teams
- Owning and delivering the complete KYC process from start to finish
- Providing clear explanations of ANZ’s AML-CTF and KYC policies to customers
- Ensuring customer experience is smooth with minimal rework
- Building strong relationships with stakeholders for faster issue resolution
- Working closely with compliance teams to ensure 100% KYC adherence
- Identifying missing documents, investigating anomalies, and resolving discrepancies
- Maintaining communication with clients to obtain updated records
- Using systems such as GOLDTIER, CACHE, ORION, MIDANZ, and other banking platforms
- Ensuring accuracy, completeness, and timely completion of all KYC files
- Reporting red flags, suspicious activities, and policy deviations
- Supporting audits and internal checks
- Continuously updating knowledge of KYC regulatory changes
Skills Required
- Excellent verbal and written communication
- Negotiation and persuasion skills
- Strong stakeholder management
- Relationship building and networking
- Sound business judgment
- Problem-solving and analytical thinking
- Expertise in Institutional KYC processes
- Understanding of AML/CTF regulations
- Experience with banking systems (GOLDTIER, ORION, CACHE, etc.)
- Computer literacy and documentation accuracy
- Ability to investigate data anomalies
- Customer-centric approach
- Ability to multitask and work under deadlines
Salary & Benefits
Salary:
The salary for the KYC Executive role at ANZ typically ranges from:
-
₹35,000 to ₹60,000 per month, depending on experience and location
-
Additional bonuses based on performance and team requirements
Benefits Included:
- Job / Soft Skill Training
- Office Cab / Shuttle Facility
- Free Meals
- Health Insurance
- Cafeteria Access
- Office Gym
- Flexible work arrangements
- Employee discounts on ANZ products
- Supportive and inclusive work culture
Selection Process
The selection procedure at ANZ generally includes:
- Online Application Screening
- HR Telephonic Interview
- Compliance / KYC Technical Interview
- Managerial Round
- Final HR Evaluation
- Documentation and Offer
Interviews focus on communication skills, understanding of KYC processes, regulatory awareness, logical reasoning, and stakeholder management capability.
Application Process
Candidates can apply using:
- ANZ Careers page
- Job portals like LinkedIn, Naukri, and Indeed
- Employee referrals
- Recruitment partners
Applying Online:
- Visit the ANZ Careers website
- Search for Reference Number 107062
- Create a profile
- Upload your updated resume
- Submit the application
- Wait for HR communication
Why Join ANZ Jobs?
ANZ is a globally trusted and respected banking organization with a strong commitment to financial well-being, sustainability, and inclusive growth. Working at ANZ offers professionals exposure to global banking systems, structured learning, and leadership support. The company values diversity, encourages new ideas, and promotes a safe and respectful workplace culture.
ANZ provides flexible work arrangements, comprehensive employee benefits, career advancement programs, and opportunities to participate in impactful financial innovation projects. Employees are treated as partners in progress, with clear pathways for growth in KYC, AML/CTF, risk management, compliance, institutional banking, and operations.
For candidates who want a stable, long-term, and meaningful role in the financial services sector, ANZ offers an inspiring workplace with global standards and endless possibilities.
About the Company
ANZ, short for Australia and New Zealand Banking Group Limited, is one of the world’s most reputable and forward-thinking financial institutions. With operations in over 30 countries, ANZ is deeply rooted in delivering banking solutions that support economic growth, community resilience, and customer well-being. The bank’s purpose is clear—to shape a world where people and communities thrive. This mission inspires everything they do, from product development to customer service and internal operations.
ANZ is known for its strong values centered on integrity, collaboration, accountability, respect, and excellence. These principles are integrated into daily work, leadership behavior, and stakeholder engagement. The organization promotes an inclusive environment where employee backgrounds, perspectives, and life experiences are respected and celebrated.
ANZ places exceptional importance on compliance, financial transparency, and responsible banking. This has made it a global leader in AML/CTF frameworks, digital KYC innovation, and secure banking technologies. Their KYC and risk functions are highly advanced, supported by modern platforms and global best practices.
The company offers a range of employee benefits, including flexible working arrangements, health and wellbeing programs, professional development opportunities, access to mental health support, and career mobility. ANZ encourages employees to build meaningful careers and offers clear pathways into leadership, operations, compliance, institutional banking, and technology roles.
ANZ also engages in sustainability initiatives, financial literacy programs, and community development projects, reinforcing its commitment to ethical and impactful banking. Overall, ANZ is an organization where innovation, people-first culture, and long-term growth come together, making it one of the best global banks to build a fulfilling career.
Conclusion
The KYC Executive role at ANZ is a powerful career choice for individuals who enjoy analytical work, customer interaction, and regulatory compliance. This position offers strong exposure to banking operations, AML-CTF frameworks, and high-level stakeholder coordination. With excellent organizational culture, modern tools, global standards, and great employee benefits, ANZ provides an ideal environment for career growth in financial services. Whether you are an experienced professional or transitioning into compliance, this role offers long-term stability, learning, and a rewarding future.
FAQs – ANZ
Q1. Is prior KYC experience necessary?
Ans. Preferred but not mandatory.
Q2. What systems should I know?
Ans. GOLDTIER, ORION, CACHE, MIDANZ, and other KYC platforms.
Q3. What skills are most important?
Ans. Communication, analysis, compliance awareness, and stakeholder management.
Q4. Does ANZ offer training?
Ans. Yes, extensive job and soft-skill training.
Q5. What type of customers does this role deal with?
Ans. Institutional and corporate clients.
Q6. Is this a desk job or client-facing?
Ans. Both—client communication + operational work.
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