Accenture Customer Service New Associate in Bengaluru | 0-1 years | September 2024 | Apply Now |
Accenture Customer Service New Associate
Accenture Customer Service New Associate as a Customer Support Specialist, you’ll be an quintessential part of our Customer Support vertical, accountable for dealing with and resolving purchaser queries, handling escalations, and addressing complaints to make sure excessive client pleasure. Your role will contain presenting effective answers and ultimate faults and complaints inside mounted Service Level Agreements (SLAs). The perfect candidate will own awesome communication talents and a strong understanding of customer service metrics, enabling them to supply timely and accurate resolutions. Your capability to control consumer expectations and clear up issues efficiently will be key to preserving and enhancing our provider requirements.
- Company:- Accenture
- Salary:- Not Disclose
- Job Type:- Full Time
- Qualification:–
- Experience:–0 – 1 years
- Location:-Bengaluru
Accenture Customer Service New Associate Job Description :-
Accenture Customer Service New Associate Hiring for Department :-
Accenture Customer Service New Associate as a Customer Support Specialist, you may play a essential position in our Customer Support vertical, in which your primary responsibility may be to manage and solve customer queries and issues efficaciously. You will deal with escalations and court cases from disappointed customers, ensuring that every difficulty is addressed promptly and resolved to their delight. Your role will require you to paintings within Service Level Agreements (SLAs), aiming to shut faults and court cases correctly whilst maintaining excessive standards of customer service.
Accenture Customer Service New Associate you might be expected to leverage your sturdy communication capabilities to engage with customers, presenting clean and concise information and answers. Additionally, you’ll make use of your understanding of customer support metrics to music performance, examine tendencies, and identify areas for development. Your capability to control patron expectancies and deliver effective resolutions might be essential in keeping effective purchaser relationships and improving usual provider exceptional.
Accenture Customer Service New Associate the perfect candidate will have a verified music document in customer support, with a solid knowledge of support metrics and a dedication to delivering splendid service. If you’re obsessed with assisting clients and thrive in a dynamic environment, this role offers an awesome possibility to make a substantial effect on our customer support operations.
Benefits at Accenture :-
Compensation
- Competitive profits package deal with overall performance-based bonuses and annual profits critiques to reward your contributions Accenture Customer Service New Associate.
Career Development
- Access to schooling applications, professional improvement workshops, and profession advancement opportunities to enhance your skills and grow within the corporation.
Work-Life Balance
- Flexible running hours, alternatives for faraway paintings, and generous depart guidelines, together with holiday, unwell leave, and personal days.
Health and Wellness
- Comprehensive medical insurance coverage, consisting of clinical, dental, and vision plans, together with well being applications and mental health help Accenture Customer Service New Associate.
Recognition and Rewards
- Employee popularity applications to well known first rate performance and offer rewards and incentives for reaching key desires.
Retirement and Financial Security
- Retirement savings plans, provident fund contributions, and financial planning resources to make sure lengthy-time period economic balance.
Collaborative Environment
- A supportive and inclusive work subculture that fosters teamwork, innovation, and private increase inside a dynamic customer support team.
Global Exposure
- Opportunities to work with various teams and clients, gaining precious experience and insights into worldwide customer service practices Accenture Customer Service New Associate.
About the Company :-
Accenture Customer Service New Associate our employer is a main company of customer service answers, committed to handing over top notch service and revolutionary answers throughout diverse industries. With a focal point on improving consumer reports, we leverage cutting-edge era and a professional team to deal with and resolve consumer problems successfully. Our dedication to excellence is pondered in our robust assist processes, adherence to Service Level Agreements (SLAs), and non-stop improvement efforts. We pleasure ourselves on developing a fine and inclusive work environment wherein personnel are empowered to grow professionally and make a significant impact. By fostering strong customer relationships and retaining excessive carrier requirements, we pressure pride and loyalty for our customers.
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