Accenture Walk-in-Interview, Accenture is conducting a Walk-in Drive for the role of Customer Support Associate (Voice Process). This opportunity is ideal for candidates with strong communication skills and a customer-centric approach. Responsibilities include dealing with consumer queries, presenting answers, and ensuring an immoderate degree of client pride. The force is open to freshers and professional candidates alike. The role offers a dynamic artwork environment, aggressive income, and boom possibilities within the organization. Interested candidates can attend the walk-in at the desired area and time, bringing their resumes and relevant files.
- Company: Accenture
- Location: Mumbai
- Position: Customer Support Associate (Voice Process)
- Experience Required: 1 – 5 years
- Salary Range: 2-4 Lacs P.A.
Interview Details:
Date & Time: 31st July, 11.00 AM – 2.30 PM
Venue: MDC2B, Ground Floor, Godrej Boyce Complex, Off LBS Marg, Vikhroli (West), L. B. S. Marg, Vikhroli (W), Mumbai, Maharashtra 400079
Contact Persons: Azlifa, Ichhita, Linta, Shubham
About Company:
Accenture is a main global expert services employer, imparting an extensive range of services in strategy and consulting, interactive, technology, and operations. With a sturdy cognizance of innovation and virtual transformation, Accenture allows customers to enhance their performance and create sustainable fees. The company operates in over 100 and twenty international locations and serves clients in various industries, along with monetary services, healthcare, telecommunications, and customer items. Known for its dedication to inclusivity and range, Accenture employs over 500,000 professionals globally. Its complete answers and knowledge allow agencies to navigate complicated stressful situations and strain growth within the digital generation.
Job Description:
Are you trying to construct a super profession in the Customer Support Voice Process? This is a terrific possibility to join Accenture, a main international expert offerings company, to enhance your competencies and grow inner an amazing agency.
Key Responsibilities:
Network Operations Alignment: You may be aligned with our Network Operations vertical, which keeps a robust common integration framework to assist communications customers deal with stressful situations, increase margins, enhance asset consciousness, beautify customer service, increase sales, lessen everyday costs, and accelerate profits cycles.
Telecom Operations: The crew develops systems, techniques, and competencies for handling and tracking telecommunications networks.
Customer Service Management: This crew specializes in coping with the corporation’s interactions with modern and able customers. Responsibilities include managing client queries, enhancing consumer pleasure, ensuring patron retention, and driving earnings boom. The group is also tasked with improving enterprise relationships with customers.
Skills and Qualifications:
Adaptability and Flexibility: Ability to adapt to changing work environments and approaches.
Teamwork: Strong capability to paint collaboratively inside a team.
Commitment to Quality: Dedication to retaining immoderate standards in paintings’ overall performance.
Process-Orientation: Focused on following setup methods and tips.
Roles and Responsibilities:
Problem-Solving: Solve normal troubles in big component thru precedent and general pointers.
Team Interactions: Interact often interior your group and direct supervisor.
Instruction: Receive unique to slight stage instructions on each day’s duties and precise commands on new assignments.
Decision Making: Decisions will affect your very own work. You will feature as a man or woman contributor inner a crew with a focused scope of labor.
Rotational Shifts: This role can also require running in rotational shifts to house numerous time zones and customer desires.
Job Requirements:
Location: The current location ought to be Mumbai (Vikhroli).
Education: Any graduation or undergraduate with a minimum of 1 12 months of revel in in Customer Support Voice Process is mandatory.
Experience: 1 to five years in a comparable role.
Benefits at Accenture:
Accenture gives a whole advantages package designed to help employees’ well-being and professional increase. The pinnacle 4 blessings encompass:
Health and Wellness: Comprehensive medical health insurance plans, mental health aid, well-being programs, and entry to fitness facilities.
Career Development: Continuous getting-to-know possibilities, mentorship programs, and professional development belongings to foster expert growth.
Work-Life Balance: Flexible painting arrangements, paid time without work, parental depart, and programs supporting art work-life integration.
Financial Benefits: Competitive salaries, performance bonuses, retirement financial savings plans, and worker inventory buy alternatives, ensuring financial protection and worthwhile high overall performance.
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