An Account Manager oversees client accounts, ensuring satisfaction and fostering strong relationships. They manage project timelines, coordinate between clients and internal teams, and address any problems right away. Responsibilities encompass negotiating contracts, making ready reviews, and figuring out opportunities for upselling or go-selling. Successful Account Managers possess robust communique and organizational abilties, a strategic attitude, and the ability to handle a couple of customers and projects concurrently.
Job Role: Account Manager
Company: Bharti Airtel Limited
Location: Bangalore Rural, Bengaluru
Experience Required: 1 – 5 years
Salary: ₹1 – 4.5 Lacs P.A.
Employment Type: Full-time, Permanent
Education: Any Graduate
About Company:
Airtel, officially Bharti Airtel, is a leading international telecommunications organization established in India. It provides several services which include cell, broadband, and virtual TV services. Known for its big network insurance and innovative answers, Airtel operates throughout 20+ nations in Asia and Africa. The enterprise focuses on improving consumer enjoyment through era and strategic partnerships, aiming to be a top player in the telecommunications quarter.
Job Description:
The Account Manager function is designed to power income and provider operations within the assigned territory, that specializes in Data (Internet Bandwidth, MPLS, Cloud, and so forth.), Voice (Postpaid), Broadband, and Fixed Line services. The incumbent will function as the primary factor of touch for clients, ensuring the increase of Customer Market Share (CMS) and Revenue Market Share (RMS) via each existing and new account. This function requires a dynamic character who can build and keep strong consumer relationships, manage sales objectives, and efficiently cross-sell more than one product line.
Key Responsibilities:
Sales and Service Delivery:
- Achieve assigned objectives for Data, Voice, and Fixed Line installations.
- Identify and stabilize new debts for Data, Voice, and Fixed-line services.
- Cross-sell various product strains to both existing and new clients.
Client Relationship Management:
- Build and preserve sturdy, lengthy-time period relationships with clients.
- Act because of the unmarried factor of touch for all client interactions related to Airtel’s offerings.
- Ensure the well-timed and successful shipping of solutions tailored to consumer desires.
Market Intelligence and Competitor Analysis:
- Stay informed approximately competitor activities and marketplace traits.
- Collect insights on competition’s customer services and strategize income interventions consequently.
Business Development:
- Develop new business opportunities through upselling and go-selling with present customers.
- Monitor and decorate the funnel for all three traces of commercial enterprise, ensuring a wholesome pipeline of opportunities.
Role Requirements:
Experience: Minimum of one yr of B2B sales revel in, ideally in the telecom or ISP zone.
Educational Qualifications: Any Graduate.
Skills:
- Excellent verbal exchange competencies.
- Proven capacity to build and keep client relationships.
- Strong negotiation capabilities with a focal point on maximizing revenue.
Additional Requirements:
- Comfortable with fieldwork.
- Age up to 30 years.
- Female candidates are favored for this function.
Application Process:
To apply for this position, please register or log in to the Airtel career portal. Ensure that your application highlights relevant experience, skills, and qualifications that align with the job requirements. The selection process will involve a review of applications, followed by interviews to assess your fit for the role.
Benefits at Airtel:
Comprehensive Health Insurance: Airtel gives sizeable medical health insurance plans, inclusive of coverage for clinical charges, hospitalization, and important ailments, ensuring employees’ well-being and peace of thoughts.
Competitive Salaries and Bonuses: The organization offers appealing revenue packages and performance-based total bonuses, rewarding employees for their contributions and achievements.
Career Development Opportunities: Airtel supports professional growth through schooling applications, mentorship, and career development opportunities, helping personnel build talents and strengthen their careers.
Work-Life Balance Initiatives: Airtel promotes a healthful work-existence stability with bendy work hours, remote work options, and various wellness programs to decorate employees’ common first-class existence.
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