Amazon Walk-in-Interview:
Amazon is hiring for permanent work-from-home positions with a focus on US shifts. This opportunity is ideal for candidates seeking flexible work arrangements while engaging with global clients. The role requires brilliant conversation capabilities and the ability to paint nighttime shifts. Interested candidates can attend a stroll-in interview in a targeted area.
Job Role: International Voice Process
Company: Amazon
Location: Bengaluru (Work from Home)
Salary: Freshers: 3 Lakh per annum / Experienced: 4.3 Lakh per annum
Openings: 50
Job Type: Full-time
Interview Details:
Date & Time: 12th September – 13th September, 9:30 AM – 5:30 PM
Venue: The Job Factory, Mallik’s Embassy, 3rd Floor, 9, Union Street, Off, Infantry Road, Bengaluru, Karnataka 560001
Contact – HR Ashwini ( 9538878904 )
About Company:
Amazon, founded by Jeff Bezos in 1994, is an international generation organization regarded for its e-trade, cloud computing, digital streaming, and artificial intelligence services. It started as an online bookshop and has improved right into a sizable marketplace, presenting the whole lot from electronics to groceries. Amazon’s innovations, which include Amazon Web Services (AWS) and Alexa, have revolutionized industries. With a client-centric method, Amazon continues to shape the destiny of retail and technology.
Job Description:
Amazon, an international leader in e-trade and era offerings, is hiring for the role of International Voice Process, tailored for candidates searching for a work-from-domestic possibility in a US shift. This role is right for graduates, postgraduates, and even candidates with backlogs, presenting them with a chance to be part of a multinational organization (MNC).
Responsibilities:
Customer Interaction: Manage incoming and outgoing calls with global customers, addressing their queries, resolving issues, and presenting correct records about Amazon’s services and products.
Problem-Solving: Quickly identify purchaser issues and provide appropriate answers, making sure purchaser satisfaction and enhancing their revel in with Amazon.
Documentation: Accurately record all patron interactions, issues resolved, and moves taken within the CRM device.
Team Collaboration: Work carefully with other crew contributors to ensure smooth operations and powerful customer support, sharing insights and pleasant practices.
Compliance: Adhere to agency policies, processes, and compliance guidelines, ensuring all purchaser interactions meet the specified requirements.
Continuous Improvement: Actively take part in schooling and development packages to beautify talents, live up to date with state-of-the-art product information, and enhance service delivery.
Key Skills Required:
Communication: Exceptional verbal conversation skills in English are mandatory. The capability to carry facts and respond efficiently to consumer inquiries is crucial.
Customer Service Experience: Prior revel in a global voice system or customer support is fairly favored, even though not obligatory for freshers.
Problem-Solving Abilities: Strong analytical and hassle-solving talents to quickly deal with and remedy patron troubles.
Adaptability: Ability to work in a dynamic and fast-paced environment, particularly in handling US-based totally clients with numerous requirements.
Technical Proficiency: Basic information on laptop operations and talent in the usage of CRM software to log and track purchaser interactions.
Flexibility: Willingness to work in a US shift, which might also consist of night shifts, and flexibility to paint on weekends or holidays if required.
Qualification Requirements:
Educational Background:
- Undergraduate degree (any stream)
- Postgraduate degree (any stream)
- Candidates with backlogs can also apply, making this role accessible to a wide range of candidates.
Experience:
- Freshers are encouraged to apply, with a 1-year contract period for the work-from-home arrangement.
- Candidates with prior experience in international voice processes will be considered for a permanent work-from-home position.
Benefits at Amazon:
Comprehensive Health Insurance: Coverage includes medical, dental, and imaginative and prescient care, making sure employees and their families are well-blanketed.
Career Growth and Development: Amazon gives various knowledge opportunities, from on-the-task training to leadership development packages, assisting employees improve their careers.
Flexible Work Options: Many roles provide faraway or hybrid painting preparations, making an allowance for a better paintings-lifestyles balance.
Employee Discounts and Perks: Amazon employees enjoy reductions on Amazon products and services, in addition to getting admission to important activities, wellness applications, and more.
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