- American Express Walk in Interview in Gurgaon
- Position: Customer Service Associate
- Company: American Express
- Location: Gurgaon, India
- Employment Type: Full-Time
- Salary: INR 3-7/- LPA
- Experience: Freshers/Experienced Both Eligible
American Express, a global leader in financial services, is conducting stroll-in interviews in Gurgaon for the placement of a Customer Service Associate. This is an exciting possibility for people looking to kickstart or grow their careers with a renowned agency regarded for its first-rate customer service and worker-centric manner of life.
American Express Walk in Interview in Gurgaon
American Express is one of the global’s maximum trusted monetary establishments, offering a good sized variety of products and services, including credit score playing cards, non-public financial savings, employer answers, and further.
With the information of over a hundred seventy years, the employer has been diagnosed for turning in top-notch patron studies globally.
Job Responsibilities: American Express Walk in Interview in Gurgaon
As a Customer Service Associate, you’ll be accountable for managing consumer interactions, fixing troubles, and making sure of first-rate enterprise. Key obligations encompass:
- Customer Interaction: Handle inbound calls and offer assistance to American Express cardholders. Assist with severa queries concerning account statistics, billing problems, transaction disputes, and amazing card-associated subjects.
- Problem Resolution: Resolve customer troubles successfully with the useful resources of the use of information their desire and supplying tailor-made answers. You can be empowered to make selections that enhance consumer delight.
- Product Knowledge: Stay up to date on all American Express products and services. This includes credit score score gambling playing cards, rewards programs, gives, and promotions, allowing you to provide relevant and timely information to clients.
- Adherence to Protocols: Follow enterprise regulations and compliance recommendations strictly to ensure that clients’ records are dealt with responsibly.
- Customer Retention: Use your verbal exchange competencies to construct rapport with customers, improving loyalty and retention. Offer appropriate answers or services that benefit every patron and the business employer.
Skills and Qualifications: American Express Walk in Interview in Gurgaon
- Educational Background: Minimum qualification of a bachelor’s diploma from a recognized group.
- Experience: Prior experience in customer support is a plus, but freshers are welcome. Relevant experience in financial services can be pretty valued.
- Communication Skills: Strong verbal and written verbal exchange capabilities in English are a must because the function consists of interacting with customers from incredible backgrounds.
- Problem-Solving Abilities: The functionality to count on speed, adapt to new situations, and offer solutions to consumer queries is essential.
- Team Player: Ability to paint well in a team environment and contribute clearly to the general painting subculture.
Perks and Benefits: American Express Walk in Interview in Gurgaon
American Express is ideal for its worker-wonderful environment and offers a aggressive repayment package deal deal. Benefits embody:
- Attractive Salary with fashionable overall performance-based incentives.
- Health Insurance coverage for personnel and their dependents.
- Retirement Savings Plan with business enterprise matching contributions.
- Paid Time Off and vacations.
- Training and Development applications to enhance your abilities and career.
- Employee Discounts on American Express services and products.
Documents Required: Updated resume, passport-length snapshots, and ID proof.
If you’re captivated by customer service and are looking to paint in a dynamic, supportive environment, American Express is the right region for you! Join the company and be part of an employer that values human beings and might provide super provider international.
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