Automobile TATA Car Dealership in India | Aug 2024 | Apply Now
Job Overview:
Automobile TATA Car Dealership we are seeking an Assistant Service Manager for our TATA Car Dealership. The role involves overseeing service operations, ensuring high standards of customer service, and managing service staff. Key responsibilities include coordinating service appointments, handling customer inquiries and complaints, and maintaining service records. The Assistant Service Manager will also support the Service Manager in optimizing service processes and ensuring compliance with company policies and standards. Strong leadership, organizational skills, and a customer-focused approach are essential. This position offers an opportunity to contribute to the dealership’s success and enhance customer satisfaction through effective service management Automobile TATA Car Dealership.
Company :- TATA MOTORS SERVICE CENTRE
Salary :-₹30,000.00 – ₹35,000.00 per month
Qualification :- No Degree Mentioned
Experience :- : 4 years
Job Type :- Full-time, Permanent
Job Description:
As an Assistant Service Manager at our TATA Car Dealership, you will play a key position in making sure brilliant customer support and green service operations. Your duties encompass greeting clients promptly and in a well mannered way, acquiring car statistics, and carrying out check drives to diagnose problems or check with the take a look at technician. You will overview service history, look into cars, and advise additional services as needed. Establishing the patron’s fee approach and coping with monetary transactions is also a part of the role. Additionally, you’ll implement workflow techniques based totally on directives from the General Manager, supervise body of workers, address escalated client concerns, and manipulate daily operations to make sure easy and powerful service transport Automobile TATA Car Dealership.
The skills and abilities for the Assistant Service Manager feature, organized by way of using challenge matter:
1. Customer Service Excellence
Automobile TATA Car Dealership strong interpersonal capabilities to greet clients warmly and cope with their needs efficiently.
Ability to deal with escalated customer issues with professionalism and empathy Automobile TATA Car Dealership.
2. Technical Proficiency
Knowledge of automobile systems and service techniques to diagnose vehicle issues and advocate appropriate services.
Familiarity with carrier records critiques and vehicle inspections.
3. Leadership and Supervision
Skills to oversee and encourage provider body of workers, making sure adherence to service protocols and company requirements.
Experience in implementing workflow procedures and coping with daily operations Automobile TATA Car Dealership.
4. Communication Skills
Excellent verbal and written verbal exchange competencies for interacting with clients and personnel.
Ability to in truth give an explanation for provider suggestions and take care of monetary transactions.
5. Organizational Abilities
Strong organizational talents to manipulate provider appointments, carrier information, and rate processing.
Capability to streamline issuer operations and optimize workflow performance.
The advantages of the Assistant Service Manager type subjects:
1. Career Development
Gain valuable enjoy in handling carrier operations and supervising personnel Automobile TATA Car Dealership.
Opportunities for career growth inside the dealership, potentially advancing to Service Manager or higher manage roles.
2. Skill Enhancement
Develop and refine abilities in customer service, vehicle diagnostics, and economic control.
Enhance management and organizational skills thru palms-on experience in a dynamic surroundings.
3. Impactful Work
Play a key position in making sure excessive degrees of consumer satisfaction and easy provider operations.
Directly make a contribution to the dealership’s fulfillment with the aid of optimizing carrier techniques and addressing consumer desires.
4. Team Collaboration
Work intently with a crew of vehicle experts, fostering a collaborative and supportive art work surroundings.
Build strong relationships with clients and buddies, enhancing teamwork and verbal exchange talents.
5. Competitive Compensation
Receive a aggressive profits package deal deal deal with common normal overall performance-based incentives.
Access extra advantages together with clinical health insurance, retirement plans, and employee reductions on offerings and cars.
Why TATA Car Dealership:
Joining our TATA Car Dealership gives a unique opportunity to paintings with a leading automobile emblem recognized for its innovation and satisfactory. As a part of our team, you may be concerned in handing over high-quality customer support, dealing with numerous automotive demanding situations, and contributing to a high-performing dealership surroundings. You’ll benefit from a supportive work tradition that values professional growth and affords ongoing education. The position gives competitive reimbursement, profession advancement opportunities, and the risk to paintings with contemporary automotive technology. This role is ideal for the ones passionate about the car industry and committed to imparting great carrier.
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