Axis Bank Walk in Interview in Mumbai for Phone Banking Officer

Axis Bank Walk in Interview in Mumbai: Axis Bank is engaging in a stroll-in interview for the Phone Banking Officer position at Ville Parle. Ideal for applicants with robust conversation abilities, this role entails coping with customer queries and imparting banking solutions through smartphones. Walk in on detailed dates to use and be a part of Axis Bank’s dynamic crew.

• Job Role: Phone Banking Officer
• Company: Axis Bank
• Location: Vile Parle, Mumbai, Maharashtra
• Salary: ₹2.25 – 5.5 Lacs P.A.
• Experience: 0 – 5 years
• Qualification: Graduate

Interview Details:

Date & Time: 16th October – 17th October , 11.00 AM – 2.30 PM

Venue: Axis Bank Contact Center & Back End Services, VS Khandekar Rd, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400057

Contact: Pallavi Dubey / Suprita Pawar

About Company:

Axis Bank is one of India’s main private area banks, presenting a wide range of financial offerings to retail, company, and global clients. Established in 1993, it operates through a substantial network of branches, ATMs, and virtual structures throughout the u. S . A .. The bank affords offerings together with savings debts, loans, credit score playing cards, funding products, and wealth control. Known for its consumer-centric approach and innovative banking answers, Axis Bank is a key participant in India’s evolving monetary panorama.

Axis Bank Walk in Interview in Mumbai Job Description:

As a Phone Banking Officer, your primary duty can be to render remarkable careers to Axis Bank clients. This consists of making sure of first-time resolution for customer queries and retaining high client delight scores. You will play a critical position in enhancing the overall client experience whilst driving sales through move-promoting and upselling bank products.

Key Responsibilities:

Customer Service Excellence:

• Demonstrate a sturdy dedication to addressing consumer queries and troubles with utmost courtesy and accuracy.
• Ensure compliance with product and process pointers, preserving a 0 mistakes fee in carrier delivery.
• Effectively improve customer troubles to the proper internal stakeholders while important.

Process Efficiency:

• Adhere to provider and sales guidelines to ensure operational performance.
• Meet Call Quality objectives with the aid of efficaciously dealing with patron interactions and resolving queries right away.
• Aim for minimum name handling time while ensuring brilliant service transport.

Sales Responsibilities:

• Engage in pass-promoting and upselling bank products consisting of loans, mortgages, and elite debts.
• Consistently gain income goals through powerful lead technology and conversion techniques.

Skills and Qualifications:

Educational Background: Graduate or Postgraduate from a recognized institution (mandatory for freshers).

Experience: zero to five years in a customer service or income function, ideally within the banking or financial services region.

Skills:

• Excellent communication skills in English and the neighborhood language.
• Proficiency in banking transaction systems and offerings.
• Strong lead era and conversion abilities.
• Capability to work correctly below strain and meet cut-off dates.

Role Proficiencies:

To achieve success in this position, applicants ought to exhibit:

• Resilience and motivation to excel in a dynamic environment.
• Exceptional verbal and written conversation talents.
• A proactive technique to hassle-solving and customer service.
• Ability to work in shifts as per enterprise requirements.

How to Apply for Axis Bank Walk in Interview in Mumbai?

Candidates interested in the role are invited to attend the walk-in interview at the provided venue, or they can register and apply online. Contact Pallavi Dubey/Suprita Pawar for more information.

Benefits at Axis Bank:

Comprehensive Health Insurance: Coverage for personnel and their households, ensuring medical protection.

Learning & Development Programs: Continuous schooling opportunities to foster talent enhancement and career development.

Work-Life Balance: Flexible painting guidelines, which include paid leaves and parental blessings.

Performance-Based Incentives: Competitive income packages with bonuses and incentives, rewarding notable overall performance.

Click Here To Apply Online

Other Jobs:

Flipkart Data Entry Work From Home Jobs

Jio Work From Home Customer Care Jobs

Cognizant Work From Home Job in Chennai

GE Hiring Data Architect Job Role