Axis Bank Walk in Interview Tomorrow in Mumbai | Entry Level

Axis Bank Walk in Interview Tomorrow in Mumbai: The walk-in interview for Axis Bank’s Phone Banking Role in Ville is for customer support-oriented candidates who will handle inbound and outbound banking queries. The function involves resolving client troubles, selling bank merchandise, and ensuring awesome service delivery. Applicants need to have precise conversation talents and primary banking expertise.

• Job Role: Phone Banking Officer
• Company: Axis Bank
• Salary: ₹2.25 – ₹5.5 Lacs P.A.
• Experience: 0 – 5 years
• Qualification: Graduate

About Company:

Axis Bank is one in of India’s leading personal quarter banks, supplying a huge range of financial offerings to retail, corporate, and institutional customers. Established in 1993, it provides offerings inclusive of non-public and corporate banking, loans, wealth control, and investment products. With a strong cognizance of digital innovation, Axis Bank is known for its seamless online and mobile banking stories. 

Axis Bank Walk in Interview Tomorrow in Mumbai Job Description:

Axis Bank is accomplishing a stroll-in interview for the function of Phone Banking Officer. This position is a part of Axis Phones, which engages with customers of Axis Bank to offer a seamless provider experience via inbound contact centers. The number one goal of the function is to provide superb customer service, solve queries, and use every interaction as an opportunity to pass-sell and upsell economic merchandise, thereby improving consumer engagement and improving the general level.

Key Responsibilities:

Customer Service and Support:

• Display complete ownership of customer queries and problems.
• Provide carrier with requisite courtesy and accuracy.
• Address and clear up purchaser court cases, making sure high customer pride scores.
• Escalate purchaser problems to the proper internal stakeholders while wished.
• Ensure correct adherence to all product and procedure requirements and not use a mistake.

Process Efficiency:

• Comply with provider and sales suggestions set by using the bank.
• Achieve and maintain call excellent targets and customer support metrics.
• Ensure minimum call managing time while resolving patron queries at the primary instance.

Cross-Selling and Upselling:

• Identify possibilities to move-promote and upsell products like loans, mortgages, precedence, and elite debts throughout purchaser interactions.
• Drive constant sales performance through meeting or exceeding income goals.

Qualifications and Skills:

Educational Requirements:

• Graduate or Postgraduate (obligatory for freshers) from an identified organization.
• Applicants ought to own exact instructional credentials and a willingness to examine the task.

Experience:

• The position is open to freshers and experienced candidates with 0-five years of labor enjoy.
• Prior experience in customer support, sales, or banking might be a bonus however is not mandatory for freshers.

Skills:

• Excellent communication abilities in English and the local language are critical.
• Proficiency in structures associated with banking transactions and offerings.
• Strong lead era and conversion competencies are key to succeeding inside the function.
• Ability to work under strain and meet deadlines.
• A high sales orientation is essential to always meet sales objectives.

How to Apply for Axis Bank Walk in Interview Tomorrow in Mumbai:

Candidates interested in the Phone Banking Officer role can walk in for an interview from 14th to 16th October 2024 between 11:00 AM and 2:30 PM at the Axis Bank Contact Center in Ville Parle, Mumbai. For more information, contact Pallavi Dubey or Suprita Pawar. Women candidates are strongly encouraged to apply for this role.

Benefits at Axis Bank:

Health and Wellness: Comprehensive medical health insurance plans overlaying personnel and their households, in conjunction with well-being packages.

Learning and Development: Continuous education packages and opportunities for career growth via internal mobility.

Work-Life Balance: Flexible running hours, leave rules, and projects like Axis Cares to aid non-public well-being.

Financial Benefits: Attractive reimbursement applications, performance bonuses, and worker mortgage schemes at preferential costs.

Click Here To Apply Online

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