Firstsource WalkIn For Senior AR Callers in 2024. This stroll-in opportunity is perfect for knowledgeable candidates with a history in accounts receivable and customer service. The position includes coping with customer debts, resolving fee issues, and making sure of timely collections. Interested candidates have to attend the stroll-in interview at the specified vicinity.
- Position Title: WalkIn For Senior AR Callers
- Salary: Rs 3-5.5 Lacs P.A
- Location: Hyderabad
- Company: Firstsource
- Qualifications: Any Graduate
- Experience: 1 – 5 years
Interview Details:
Date and Time: 30 October – 6th November, 10.30 AM – 1.30 PM
Contact – Aishwarya M ( 8072289336 )
ABOUT FIRST SOURCE
Firstsource Solutions is a worldwide outsourcing company that offers enterprise system control (BPM) offerings to diverse industries, consisting of healthcare, banking, telecommunications, and retail. Established in 2001, Firstsource has grown to become a prominent player in the outsourcing enterprise, with a robust presence in nations like India, America, the United Kingdom, and the Philippines.
The organization focuses on turning in end-to-give-up solutions through more than one feature, along with customer service, finance and accounting, human resources, and collections. Known for its patron-centric approach, Firstsource combines era with area information to assist companies in improving efficiency, lessening prices, and enhancing the patron experience. With a team of skilled experts and cutting-edge era, Firstsource offers tailored services that cater to both small and huge companies. The enterprise emphasizes innovation, first-class, and scalability, making it a depended-on accomplice for corporations seeking to streamline their operations and achieve long-term growth.
Job Description: WalkIn For Senior AR Callers
Overview:
We are in search of a devoted and element-orientated Senior AR Caller to sign up for our dynamic finance crew. As a Senior AR Caller, you’ll be liable for coping with the money owed receivable system, focusing on contacting customers for terrific bills, resolving billing discrepancies, and ensuring the well-timed series of money owed. This is a vital function that calls for strong communique talents, outstanding attention to elements, and the potential to control multiple duties in a quick-paced environment.
Key Responsibilities:
Collection Calls:
- Make outbound calls to clients/clients to follow up on overdue payments and superb invoices.
- Identify and remedy payment delays and troubles, making sure bills are collected inside the agreed time body.
- Maintain a professional and courteous demeanor at the same time as dealing with patron communications regarding overdue debts.
Account Management:
- Monitor and manage a portfolio of debts, ensuring that every one balances are within applicable terms.
- Maintain accurate information on all interactions with clients, along with notes on payment agreements, disputes, and status updates.
Dispute Resolution:
- Investigate and resolve any billing discrepancies or disputes, liaising with inner departments (income, customer support, and so on.) and clients to remedy issues efficiently.
- Work carefully with the finance team to make sure of correct invoicing and documentation of payments and credits.
Reporting & Documentation:
- Prepare and hold exact reports on elderly receivables and collection status, imparting ordinary updates to the AR Manager.
- Ensure the right documentation of collection movements and patron communications, keeping compliance with organization guidelines and monetary rules.
Customer Relationship Management:
- Build and hold sturdy relationships with customers to facilitate smoother collections and ensure purchaser pride.
Key Qualifications:
- Experience: Minimum three to five years of experience in accounts receivable, collections, or a similar financial position.
- Education: Bachelor’s diploma in Accounting, Finance, or associated discipline favored.
Skills:
- Strong expertise in accounting concepts and AR processes.
- Excellent communication, negotiation, and interpersonal competencies.
- Proficiency in MS Office Suite (Excel, Word, Outlook); experience with accounting software programs (e.g., SAP, Oracle, QuickBooks) is a plus.
- Strong organizational capabilities and attention to detail.
Preferred Qualifications:
- Previous revel in in dealing with complicated accounts or managing escalated collections.
- Familiarity with enterprise-precise billing techniques and regulatory requirements.
Working Conditions:
This role is commonly workplace-based, with a general workweek. Occasional beyond regular time may be required during height collection intervals. The role may also contain phone calls and emails to customers throughout distinct time zones.
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