Genpact Walk-In Drive, Genpact is hosting a Mega Walk-In Interview 2025 for the position of Process Associate within the Collections branch at Kolkata! If you are more energized and keen to start your professional journey, this is an exquisite opportunity to enroll in a dynamic and rapid-paced environment. As a Process Associate, you will hook up with clients to recover past due payments, manage order reconciliations, and set up price arrangements. Your responsibilities can even include addressing consumer disputes, working with internal teams, and correctly dealing with each inbound and outbound call. Don’t omit the risk to kick-start your career with Genpact’s vibrant crew!
Genpact Walk-In Drive Overview
- Company:- Genpact
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO
- Job Type:- Full Time
Genpact Walk-In Drive
Genpact is engaging in a Walk-In Drive in 2025, imparting a first-rate opportunity for freshers to start their career as Process Associates within the Collections branch. Taking place at the Kolkata location, this position seeks passionate people equipped to paintings in a dynamic, rapid-paced environment. Selected applicants will engage with clients, manage overdue payments, cope with disputes, and collaborate with internal groups to ensure clean operations. If you are enthusiastic, keen to study, and ready to grow in a global company, don’t leave out this exquisite possibility with Genpact. Walk in and take the first step in the direction of constructing a successful career!
About the Role:
The Process Associate position at Genpact specializes in Collections, where you’ll be responsible for managing past due bills and ensuring smooth consumer interactions. As a Process Associate in Collections, you’ll handle each inbound and outbound call, cope with price problems, and ensure customer satisfaction. This is an excellent role for freshers looking to enter the company and benefit from hands-on enjoy in a quick-paced, client-facing environment. Located in Kolkata, this function gives a notable start line to your profession within the finance and customer support domains.
Responsibilities: Genpact Walk-In Drive
- Managing Collection Calls: Initiate and cope with both inbound and outbound calls to clients for overdue payments and make certain timely comply with-ups.
- Resolving Disputes: Collaborate with clients and internal groups to clear up price-related problems and disputes effectively.
- Payment Plans: Set up payment plans for clients dealing with problems in paying exceptional balances, ensuring that they’re communicated sincerely and tracked.
- Invoice Handling: Send out invoices to clients and ensure proper documentation and reconciliation of customer orders. Genpact Walk-In Drive
- Customer Interaction: Maintain a professional, empathetic tone whilst interacting with clients, ensuring a high-quality enjoy.
- Collaboration: Work with different departments, consisting of finance and customer service, to deal with any underlying problems causing charge delays or disputes. Genpact Walk-In Drive
- Target Achievement: Meet or exceed overall performance metrics related to collections, fee resolutions, and client delight.
Who Can Apply:
This role is open to freshers who have finished their education and are trying to begin a career in the company’s international division, especially in customer support and collections. Ideal applicants should have:
- A proper knowledge of customer service.
- Strong verbal exchange abilities, both verbal and written.
- A proactive attitude with trouble-solving competencies.
- Basic expertise in MS Office and pc systems.
- A capacity to handle stress and work in a quick-paced environment.
- A willingness to analyze and grow within the enterprise.
- Candidates with previous experience in customer-facing roles or collections are encouraged to use, but freshers with the proper mindset are equally welcome.
Why Apply:
This opportunity gives an excellent start for freshers looking to enter the corporate world. Genpact gives high-quality schooling and boom opportunities inside a dynamic and supportive work environment. By joining the Collections crew, you’ll now not simplest advantage from valuable talents in customer support and financial tactics but also be a part of a worldwide leader in business strategy outsourcing.
With possibilities for advancement and publicity to diverse commercial enterprise functions, this role is a perfect stepping stone in your career.
Apply Now:- Click here
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