- Genpact Work From Home Jobs Hyderabad
- Job Title: Customer Service Representative / Process Associate
- Location: Hyderabad (Remote/Work From Home)
- Industry: BPO, ITES
- Degree: Any Graduate Can Apply
- Salary: INR 2-5/-LPA
- Experience: 0-3 years of experience
Company Overview:
Genpact, a global chief in company system control and services, offers interesting artwork-from-domestic procedure possibilities for people looking for a bendy artwork model.
With operations spanning over 30 global locations, Genpact serves clients through numerous industries, collectively with finance, healthcare, e-change, and generation. The organization promotes a lifestyle of mastering, inclusion, and innovation.
This paintings-from-home function is proper for specialists seeking to pursue a profession even as taking part in the comfort and convenience of strolling remotely.
Job Description: Genpact Work From Home Jobs Hyderabad
Genpact is hiring Customer Service Representatives / Process Associates to guide its developing commercial enterprise operations. This some distance-off function involves coping with give-up-to-forestall patron interactions, troubleshooting client queries, and ensuring excessive levels of delight.
Roles and Responsibilities: Genpact Work From Home Jobs Hyderabad
- Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from clients to treatment inquiries, issues, or proceedings.
- Problem-Solving: Identify patron wishes, provide suitable solutions, and offer nicely timed follow-ups.
- Data Management: Update consumer information and issuer records in internal structures.
- Cross-Functional Collaboration: Coordinate with other teams, which encompass technical aid or finance, for brief problem choices.
- Escalation Management: Escalate unresolved issues to higher management, making sure client pleasure.
- Reporting: Generate and submit ordinary reports related to purchaser remarks and usual performance metrics.
Desired Candidate Profile: Genpact Work From Home Jobs Hyderabad
- Education: Graduate in any field (B.Com, BA, B.Sc., or equal)
- Experience: 0-3 years of experience in customer service or BPO-related roles (Freshers are welcome)
- Skills Required:
Excellent verbal and written conversation capabilities in English
Problem-solving abilities and interest to element
Familiarity with CRM tools and MS Office (Excel, Word)
Good typing speed (30-35 WPM)
Ability to paintings independently and remotely with minimum supervision
Job Requirements: Genpact Work From Home Jobs Hyderabad
Equipment: Reliable computer or laptop with immoderate-tempo internet connection
Work Schedule: Rotational shifts (which consist of weekends and holidays, if required)
Location Flexibility: Candidate wants to reside in or close to Hyderabad for infrequent workplace visits (if needed)
Work Environment: Quiet, distraction-loose workspace at domestic
Benefits: Genpact Work From Home Jobs Hyderabad
- Competitive profits with incentives
- Work-from-home allowance (if relevant)
- Health and fitness applications
- Training and improvement possibilities to decorate career growth
- Employee help application
- Performance-based completely truely bonuses
How To Apply for Genpact Work From Home Jobs Hyderabad?
Interested candidates could have a look via the legitimate Genpact careers portal or post their resumes through e-mail. Shortlisted candidates are probably contacted for an online interview and checks.
Why Genpact Work From Home Jobs Hyderabad?
Genpact offers dynamic painting surroundings with the power to maintain a healthful work-existence balance. As part of a globally recognized business enterprise, personnel gain from career growth opportunities, non-save-you studying programs, and a superb artwork culture that encourages innovation.
Embark on your career journey with Genpact, in which transformation takes place from anywhere!
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