Paytm is hiring an Account Manager Work From Home role. New Opportunity This position entails constructing and retaining relationships with key clients, ensuring client pride, and using sales increase. Candidates have to own robust conversation capabilities, a strategic mindset and enjoy purchaser management. Attractive blessings and flexible work alternatives make this a thrilling possibility. Apply now to join certainly one of India’s main fintech organizations!
- Job Role: Key Account Manager (Work From Home)
- Salary: Not Disclosed
- Location: Hyderabad, Telangana
- Company: Paytm
- Qualification: Bachelor’s Degree
- Experience: 2 year experience
ABOUT PAYTM
Paytm is one of India’s leading virtual payment systems and a pioneer within the fintech industry. Established in 2010 by using Vijay Shekhar Sharma, Paytm started out as a cellular recharge and application invoice payment app and has grown into a comprehensive monetary environment. It gives offerings like mobile payments, online purchasing, ticket reserving, economic services, and Paytm Wallet, extensively used for cashless transactions.
Paytm additionally caters to merchants with its point-of-sale structures, enterprise loans, and QR code-based charge solutions. The platform is thought for its innovation, person-friendly experience, and wide network, serving thousands and thousands of customers and corporations throughout India.
With a vision to power financial inclusion, Paytm continues to empower customers with seamless virtual fee answers and remains a relied-on name within the digital economy. It is listed on the Indian stock exchanges, symbolizing its prominence.
Job Description: Key Account Manager (Work from Home)
Position Overview:
The Key Account Manager (KAM) might be chargeable for constructing and keeping long-term relationships with key customers even to ensure their satisfaction and loyalty. Operating in a far-off potential, the KAM will function as the primary factor of touch for clients, addressing their needs, identifying opportunities, and riding revenue boom. This role requires brilliant communique, strategic thinking, and organizational competencies.
Responsibilities:
Client Relationship Management:
- Act as the primary liaison among the enterprise and assigned key accounts.
- Build and hold strong, long-lasting customer relationships to make certain pride and retention.
- Understand purchaser commercial enterprise targets, challenges, and desires, imparting tailor-made answers.
Account Planning and Strategy:
- Develop and execute strategic account plans to satisfy consumer wishes and gain corporation targets.
- Identify increased possibilities inside accounts, such as upselling and pass-selling products or services.
- Monitor and analyze consumer overall performance metrics, ensuring alignment with their goals.
Communication and Collaboration:
- Conduct everyday conferences, calls, and shows to update customers on progress, merchandise, and offerings.
- Collaborate with inner teams, which include sales, advertising, product, and assistance, to supply seamless purchaser reviews.
- Serve as the voice of the purchaser internally, ensuring their remarks inform commercial enterprise selections.
Negotiation and Problem Solving:
- Negotiate contracts, renewals, and agreements to maximize profitability whilst addressing purchaser expectancies.
- Resolve patron issues and challenges promptly, retaining professionalism and ensuring satisfaction.
Performance Monitoring and Reporting:
- Track and document key account metrics, which include sales, consumer pride, and increase.
- Prepare unique performance evaluations and forecasts for inner and purchaser-dealing purposes
- Stay up to date on enterprise tendencies and competitor sports to provide clients with applicable insights.
Qualifications:
- Proven enjoy as a Key Account Manager, Sales Manager, or similar role.
- Strong interpersonal and conversation capabilities with the capacity to construct relationships in any respect stages.
- Demonstrated ability to satisfy time limits, manage more than one priority, and reap goals.
- Proficiency in CRM software, Microsoft Office Suite, and digital communication tools.
- Bachelor’s diploma in Business Administration, Marketing, or associated subject (favored).
Key Skills:
- Client-targeted with excellent hassle-fixing capabilities.
- Strategic questioning and the capacity to pick out opportunities for boom.
- Negotiation competencies with a focal point on creating win-win solutions.
Benefits:
- Flexible painting hours and work-from-domestic setup.
- Opportunities for professional increase and improvement.
- Competitive salary and overall performance-primarily based incentives.
- Health insurance and well-being programs.
Click Here to Apply Now
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